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- Tasks: Deliver frozen meals and provide exceptional customer service while working in a team.
- Company: Join a friendly team at Wiltshire Farm Foods, making a difference in customers' lives.
- Benefits: Earn £13.05 per hour, with bonuses and great company perks.
- Other info: Flexible hours, supportive team environment, and opportunities for personal growth.
- Why this job: Be the face of our business and bring joy to customers' doors, rain or shine.
- Qualifications: Customer service experience and a full UK driving licence required.
The predicted salary is between 27100 - 28100 £ per year.
This position works 24 hours per week, any 3 in 6 days, including bank holidays. Our drivers are the face of our business and their interaction with customers is crucial to our success. In this role you will deliver frozen Wiltshire Farm Foods meals and bring sunshine to our customers' doors (no matter the weather). You will meet people and aim to exceed expectations. You will work in a coldstore that runs at -20°C. Protective clothing is provided along with breaks to warm up and have a hot drink when necessary. You will work as part of a wider team and help the office team. Movement between teams encourages flexibility, job satisfaction and development.
Pay: £13.05 per hour (£13.45 per hour from 1 May 2026) + bonus + company benefits.
Responsibilities:
- Deliver frozen meals to our customers in a timely manner
- Picking orders within the coldstore
- Using our app to update customer deliveries
- Delivering exceptional customer service at all times
- Undertake pre‑shift inspection of your van
- Drive safely, responsibly and within the law
- Clean and refuel your van as and when needed
- Contact the office with any discrepancies or delays
- Ensure customer confidentiality
- Help the office team and picking team when required
- Report health and safety, stock quality and mechanical issues
- Assist the team if another member is absent or on holiday
- Carry out local marketing activities such as leaflet door drops and sheltered housing visits to attract new customers
Essential Qualifications:
- Experience within a customer service‑based role
- Full UK Manual Driving Licence
- Basic computer literacy including use of phone apps
- Evidence of work stability
- Basic secondary education
Desirable Qualifications:
- Experience of multi‑drop delivery role
- Experience within a care‑based role
- Warehouse experience
Customer Delivery Driver/Picker in Devon employer: apetito UK
Contact Detail:
apetito UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver/Picker in Devon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wiltshire Farm Foods. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can exceed customer expectations. Role-play scenarios with friends or family to get comfortable with handling different situations and delivering exceptional service.
✨Tip Number 3
Be ready for the cold! Since you'll be working in a coldstore at -20°C, make sure you’re prepared for the environment. Wear layers and think about how you can stay warm while still being efficient in your role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Customer Delivery Driver/Picker in Devon
Some tips for your application 🫡
Show Your Customer Service Skills: Since you'll be the face of our business, make sure to highlight any previous customer service experience in your application. We want to see how you’ve gone above and beyond to make customers happy!
Be Clear About Your Availability: This role requires flexibility with hours, so let us know when you're available to work. Mentioning your willingness to work bank holidays can really set you apart from other candidates.
Demonstrate Your Team Spirit: We love team players! Share examples of how you've worked well in a team before, especially in fast-paced environments. It shows us that you can adapt and help out wherever needed.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way for us to keep track of your application and get back to you as soon as possible!
How to prepare for a job interview at apetito UK
✨Know Your Customer Service Skills
Make sure you can highlight your experience in customer service. Think of specific examples where you've gone above and beyond for a customer, as this role is all about delivering exceptional service.
✨Familiarise Yourself with the Role
Read up on what it means to be a Customer Delivery Driver/Picker. Understand the importance of delivering frozen meals and how to use the app for updates. Being knowledgeable will show your enthusiasm and readiness for the job.
✨Dress for the Job
Even though protective clothing is provided, make sure to dress appropriately for the interview. Show that you understand the working conditions by wearing layers that reflect the cold environment you'll be working in.
✨Prepare Questions
Have a few questions ready to ask about the team dynamics and how they support each other. This shows you're interested in being part of a collaborative environment and are keen to contribute positively.