Customs & Duty Coordinator
Customs & Duty Coordinator

Customs & Duty Coordinator

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support the Customs Manager in ensuring compliance with importing and exporting regulations.
  • Company: Join apetito, the UK's leading food supplier for health and social care sectors.
  • Benefits: Enjoy competitive salary, 33 days holiday, free meals, and a bonus scheme.
  • Why this job: Shape and influence customs processes while making a real impact on vulnerable communities.
  • Qualifications: Strong administration skills and attention to detail; customs experience is a plus.
  • Other info: Hybrid working available, with opportunities for career growth and development.

The predicted salary is between 36000 - 60000 £ per year.

We are looking for a Customs & Duty Coordinator to join our Commercial Finance Team. You will support the Customs Manager to ensure compliance with all Importing & Exporting regulations by preparing documentation, working effectively with key stakeholders, maintaining accurate schedules and ensuring appropriate checks, reconciliations and audits are completed.

You will build effective relationships across a wide range of internal teams such as Technical, Purchasing and Logistics and central Finance. In addition, the role will require working regularly with our parent company based in Rheine, Germany as well as external supply chain partners and government agencies.

This is a newly created role and we’re looking for someone to help to shape and influence the current ways of working. There will be lots of opportunity to lead on identifying and implementing process improvements.

The role will be based at our National Distribution Centre in Portbury, Bristol but travelling to our Head Office in Trowbridge, Wiltshire will be required at least once a month. Hybrid working, up to 2 days per week from home (subject to operational requirements.)

Competitive Salary + Bonus + Benefits

apetito is the UK’s leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings. Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness.

Responsibilities

  • Development and ongoing accurate maintenance of various Customs schedules
  • Regular contact with suppliers and customers to obtain supporting information and support attestations
  • Escalation of critical or urgent matters such as border rejections
  • Development of Standard Operating Procedures (SOP’s)
  • Develop and provide understanding of new requirements as and when applicable
  • Manage the classification of goods in adherence to all customs laws and regulations
  • Notification of necessary specification amendments to Product Development team and Supplier Technical Manager
  • Arrange and communicate vet visits at respective apetito sites
  • Supporting the Customs Manager with any ad-hoc requests

Essential Requirements

  • Strong administration skills
  • Previous experience in an office administration role
  • High attention to detail
  • Methodical approach to work
  • Able to work effectively with internal and external stakeholders
  • Ability to work to tight timescales
  • Ability to organise and prioritise workload
  • Accurate record keeping

Desirable Requirements

  • Experience in a customs/duty compliance role
  • Experience in FMCG business
  • Competitive salary – accredited Living Wage employer
  • 33 days holiday per year, including bank holidays
  • Option to purchase up to 5 additional days holiday per year
  • Discretionary annual bonus scheme
  • Pension scheme – employer matched contributions up to 4%
  • Life assurance scheme worth at least 1x annual salary
  • Free meals, snacks and beverages on site
  • Free parking
  • Free turkey or voucher at Christmas
  • apetito perks scheme including salary sacrifice options and retail discounts

We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.

We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we\’re on a mission to build an inclusive workplace where everyone reaches their full potential.

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Customs & Duty Coordinator employer: apetito UK

At apetito, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and innovation. As a Customs & Duty Coordinator based at our National Distribution Centre in Portbury, Bristol, you will enjoy competitive salaries, generous holiday allowances, and the flexibility of hybrid working. With a strong commitment to employee growth and a focus on ethical practices, we empower our team members to make a meaningful impact while enjoying a range of benefits including free meals and a pension scheme.
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Contact Detail:

apetito UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customs & Duty Coordinator

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work in customs and logistics. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of the team.

✨Tip Number 3

Practice your responses to common interview questions, especially those related to customs compliance and stakeholder management. Being well-prepared will boost your confidence and help you articulate your experience effectively.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Customs & Duty Coordinator

Customs Compliance
Documentation Preparation
Stakeholder Management
Attention to Detail
Administration Skills
Process Improvement
Record Keeping
Methodical Approach
Ability to Work to Tight Timescales
Organisational Skills
Communication Skills
Experience in FMCG Business
Understanding of Customs Laws and Regulations
Collaboration with External Partners

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customs & Duty Coordinator role. Highlight any relevant experience in customs compliance, administration, and working with stakeholders. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Don’t forget to mention your attention to detail and methodical approach – we love that!

Showcase Your Communication Skills: Since you'll be liaising with various teams and external partners, it's important to demonstrate your communication skills. In your application, give examples of how you've effectively worked with others in the past. We value collaboration at StudySmarter!

Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see all the other amazing opportunities we have available!

How to prepare for a job interview at apetito UK

✨Know Your Customs Regulations

Make sure you brush up on the latest customs and duty regulations relevant to the role. Familiarise yourself with key terms and processes, as this will show your potential employer that you're serious about compliance and ready to hit the ground running.

✨Showcase Your Stakeholder Skills

Since the role involves working with various internal teams and external partners, prepare examples of how you've successfully collaborated in the past. Think about specific situations where you built effective relationships or resolved conflicts, as this will demonstrate your ability to work well with others.

✨Be Ready to Discuss Process Improvements

This position is all about shaping and influencing current ways of working. Come prepared with ideas for process improvements based on your previous experiences. This shows initiative and a proactive mindset, which are key traits for this role.

✨Organise Your Documentation

Since you'll be handling a lot of documentation, practice discussing how you maintain accurate records and schedules. Bring examples of how you've managed documentation in the past, as this will highlight your attention to detail and methodical approach to work.

Customs & Duty Coordinator
apetito UK

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