At a Glance
- Tasks: Deliver frozen meals and provide exceptional customer service while working in a coldstore environment.
- Company: Join apetito UK, the largest ready-meal supplier dedicated to making a real difference in people's lives.
- Benefits: Enjoy competitive pay, 33 days holiday, a bonus scheme, and perks like retail discounts.
- Other info: Flexible hours, opportunities for personal development, and a commitment to sustainability.
- Why this job: Be the face of our business, meet amazing people, and contribute to a meaningful cause.
- Qualifications: Must have a full UK manual driving licence and experience in customer service; friendly and reliable attitude required.
Job Overview
This is a 12‑month fixed‑term contract, working 24 hours per week on any 3 out of 6 days, including bank holidays and Saturdays.
As a driver for Wiltshire Farm Foods, you will deliver frozen meals to our customers, bringing sunshine to their doors and providing exceptional service.
Work will be performed within a coldstore at –20 °C. Protective clothing will be supplied, and scheduled breaks for warming up and hot drinks will be provided.
Your role involves teamwork, physical activity, and supporting the office and picking teams as needed.
You will be paid £13.45 per hour plus bonuses and additional company benefits.
Wiltshire Farm Foods is the UK’s largest ready‑meal supplier, delivering over 330 frozen meals primarily to elderly, family members, and healthcare professionals.
Responsibilities
- Deliver frozen meals to customers in a timely manner
- Pick orders within the coldstore
- Use the company app to update customer deliveries
- Provide exceptional customer service at all times
- Conduct pre‑shift inspection of your van
- Drive safely, responsibly, and within the law
- Clean and refuel your van as needed
- Contact the office with any discrepancies or delays
- Maintain customer confidentiality
- Assist the office team and picking team when required
- Report health and safety, stock quality, and mechanical issues
- Assist absent or holiday team members
- Carry out local marketing activities such as leaflet door drops and sheltered housing visits to attract new customers
Essential Qualifications
- Experience in a customer‑service‑based role
- Full UK manual driving licence
- Basic computer literacy, including using phone apps
- Evidence of work stability
- Basic secondary education
Desirable Qualifications
- Experience in a multi‑drop delivery role
- Experience in a care‑based role
- Warehouse experience
- Health & Safety awareness
Personal Qualities
- Friendly, approachable, and reliable
- Passionate about delivering excellent customer service
- Good attendance and timekeeping
Additional Requirements
You must have held a UK manual driving licence for at least 2 years.
All offers of employment are subject to a driving assessment, driving licence checks, and basic DBS checks.
As this role involves working with elderly and vulnerable customers, it is exempt from the Rehabilitation of Offenders Act 1974 and requires a basic DBS disclosure.
Guidance on disclosing convictions can be found on the Ministry of Justice website.
This role is not eligible for sponsorship under the skilled worker route.
Benefits
- Competitive salary, accredited Living Wage employer
- 33 days holiday per year, including bank holidays (a normal working day)
- Option to purchase up to 5 additional days holiday per year
- Discretionary annual bonus scheme
- Pension scheme—employer matched contributions up to 4 %
- Life assurance scheme worth at least 1 x annual salary
- Free turkey or voucher at Christmas
- Apetito perks scheme including salary sacrifice options and retail discounts
Company Values
We are passionate about making a real difference to people’s lives by delivering nutritious meals to those who need them most. We are a sustainable, ethical, and inclusive organisation committed to sustainability and empowerment.
Customer Delivery Driver/Picker in Finedon employer: apetito UK
At apetito UK, we pride ourselves on being an exceptional employer that values our employees and their contributions. Our commitment to making a real difference in the lives of our customers is matched by our dedication to employee growth, offering flexible roles, competitive pay, and a supportive work culture that encourages teamwork and personal development. Located in Finedon, we provide a unique opportunity to be part of a family-owned business that prioritises ethical practices and sustainability while delivering delicious meals to those in need.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver/Picker in Finedon
✨Tip Number 1
Familiarise yourself with the company and its values. Apetito is passionate about making a real difference in people's lives, so showing that you share this passion during your interactions can set you apart.
✨Tip Number 2
Highlight your customer service skills in conversations. Since you'll be the face of the business, demonstrating your ability to connect with customers and provide exceptional service will be crucial.
✨Tip Number 3
Be prepared to discuss your experience with cold environments or similar roles. Mentioning any relevant experience can reassure the hiring team that you're ready for the chilly conditions of the coldstore.
✨Tip Number 4
Show your willingness to be flexible and help out other teams. Apetito values teamwork, so expressing your readiness to assist colleagues can demonstrate your commitment to the company's collaborative culture.
We think you need these skills to ace Customer Delivery Driver/Picker in Finedon
Some tips for your application 🫡
Highlight Customer Service Experience:Since this role is heavily focused on customer interaction, make sure to emphasise any previous experience in customer service. Share specific examples of how you went above and beyond for customers in past roles.
Showcase Driving Skills:Clearly state your driving experience, especially if you have held a UK manual driving licence for over two years. Mention any relevant driving roles or responsibilities that demonstrate your ability to drive safely and responsibly.
Demonstrate Teamwork:This position requires working as part of a wider team. Include examples of how you've successfully collaborated with others in previous jobs, particularly in fast-paced or challenging environments.
Express Passion for the Role:Convey your enthusiasm for delivering meals and making a difference in customers' lives. A personal touch about why you want to work for apetito and how you align with their values can make your application stand out.
How to prepare for a job interview at apetito UK
✨Show Your Customer Service Skills
As a Customer Delivery Driver/Picker, you'll be the face of the company. Highlight your previous customer service experience and share examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Team Spirit
This role requires working closely with the office and picking teams. Be prepared to discuss how you’ve collaborated with others in previous jobs and how you can contribute to a positive team environment.
✨Familiarise Yourself with the Role
Understand the specifics of the job, including working in cold conditions and delivering meals. Mention any relevant experience you have, such as multi-drop delivery or working in a warehouse, to show you're ready for the challenges.
✨Emphasise Reliability and Punctuality
The company values good attendance and timekeeping. Be sure to convey your reliability in previous roles and how you manage your time effectively to meet deadlines.
