At a Glance
- Tasks: Deliver frozen meals and provide exceptional customer service while working in a coldstore environment.
- Company: Join Wiltshire Farm Foods, the UK's largest ready-meal supplier, dedicated to making a real difference.
- Benefits: Enjoy a competitive salary, 33 days holiday, pension scheme, and festive perks like free turkey!
- Other info: Flexible hours, team movement encouraged, and a commitment to sustainability and ethical practices.
- Why this job: Be the face of our business, meet amazing people, and contribute to a meaningful cause.
- Qualifications: Must have a full UK manual driving licence and experience in customer service; care experience is a plus.
3 days ago Be among the first 25 applicants This position is working 24 hours per week, any 3 in days including bank holidays. Our drivers are the face of our business and their interaction with our customers is crucial to our success. In this role you will be delivering frozen Wiltshire Farm Foods meals and bringing sunshine to our customers doors (no matter what the weather is doing). As such, you will enjoy meeting people and always be willing to go above and beyond what is expected. Along with this, you will be working within our coldstore that runs at a chilly -20ºc. Protective clothing designed to deal with this temperature will be provided along with breaks to warm up and have a hot drink when necessary. You will need to work as part of the wider team always looking to help out the office team. We encourage movement between teams to provide flexibility, job satisfaction, personal development and knowledge of the whole business. We’re passionate about Making a Real Difference to people’s lives with delicious and nutritious meals for everyone to enjoy. View our latest TV ad here https//www.wiltshirefarmfoods.com/blog/our-new-tv-ad-launches £12.60 per hour + bonus + company benefits. Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We\'re dedicated to making a real difference to our customers\' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service. Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers\' needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing. Deliver frozen meals to our customers in a timely manner Picking orders within the coldstore Using our app to update customers deliveries Delivering exceptional customer service at all times Undertake pre-shift inspection of your van Drive safely, responsibly and within the law Clean and refuel your van as and when needed Contact the office with any discrepancies or delays Ensure customer confidentiality Helping the office team and picking team when required Reporting health and safety, stock quality and mechanical issues Assist the team if another member of the team is absent or on holiday Carry out local marketing activities such as leaflet door drops and sheltered housing visits to attract new customers Essential Experience within a customer service-based role Full UK Manual Driving Licence Basic computer literacy including use of phone apps Evidence of work stability Basic secondary education Desirable Experience of multi-drop delivery role Experience within a care-based role Warehouse experience Health & Safety awareness Personal Qualities Friendly, approachable and reliable Passionate about delivering excellent customer service Good attendance and timekeeping You must have held a UK manual driving licence for at least 2 years. All offers of employment are subject to a Driving Assessment, Driving Licence checks and basic DBS checks. As this role involves working with elderly and vulnerable customers, it is exempt from The Rehabilitation of Offenders Act 1974 and requires a basic. DBS Disclosure. The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website. Competitive salary - accredited Living Wage employer 33 days holiday per year, pro rata, including bank holidays (which are considered a normal working day) Option to purchase up to 5 additional days holiday per year Discretionary annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth at least 1x annual salary Free turkey or voucher at Christmas apetito perks scheme including salary sacrifice options and retail discounts As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. Learn more about apetito’s commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we\'re on a mission to build an inclusive workplace where everyone reaches their full potential. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Food and Beverage Manufacturing Referrals increase your chances of interviewing at apetito UK by 2x Get notified about new Delivery Driver jobs in Westham, England, United Kingdom . 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Customer Delivery Driver/Picker in Weymouth employer: apetito UK
At Wiltshire Farm Foods, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and personal development. Our commitment to making a real difference in the lives of our customers is matched by our dedication to employee well-being, providing competitive salaries, generous holiday allowances, and opportunities for growth within the company. Located in East Sussex, our team enjoys a unique role that combines customer interaction with the satisfaction of delivering nutritious meals to those in need, all while working in a family-owned business that champions ethical practices and sustainability.
Contact Details:
apetito UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver/Picker in Weymouth
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like apetito UK and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at apetito UK and let us see your personality shine through!
We think you need these skills to ace Customer Delivery Driver/Picker in Weymouth
Full UK Manual Driving Licence
Customer Service Skills
Basic Computer Literacy
Time Management
Attention to Detail
Health and Safety Awareness
Teamwork
Communication Skills
Problem-Solving Skills
Reliability
Flexibility
Ability to Work in Cold Environments
Local Knowledge for Delivery Routes
Experience in Multi-Drop Deliveries
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and apetito UK.
Get Familiar with Our Brand:Before applying, take some time to learn about apetito UK and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at apetito UK
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress apetito UK.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which apetito UK will surely appreciate.
