Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead training initiatives to enhance customer service excellence across the UK.
- Company: Join Wiltshire Farm Foods, a leader in customer experience.
- Benefits: Company car, flexible work arrangements, and a supportive team environment.
- Other info: Exciting opportunity for career growth in a dynamic field-based role.
- Why this job: Shape the future of customer service and make a real difference.
- Qualifications: Experience in training and a passion for customer service.
The predicted salary is between 35000 - 45000 £ per year.
This full-time role (37.5 hours per week, Monday to Friday, 8:30 am–5:00 pm) is a brand-new Customer Experience Training Manager position at Wiltshire Farm Foods. It is regional-field based, supporting WFF depots across the UK. The role requires a minimum of four days per week in the field with one day working from home. A company car is provided to enable travel.
Primary Responsibilities
- Define Service Excellence – create a clear and inspiring vision of outstanding service tailored to our customer base.
Customer Experience Training Manager in Cornwall employer: apetito UK
Contact Detail:
apetito UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Training Manager in Cornwall
✨Tip Number 1
Get to know the company inside out! Research Wiltshire Farm Foods and their customer service ethos. This will help you tailor your approach during interviews and show that you're genuinely interested in their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give us insights into the company culture and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about how you would define service excellence and train others to achieve it. We want to hear your ideas on creating an inspiring vision for customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Experience Training Manager in Cornwall
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let your enthusiasm for customer experience shine through. We want to see how you can define service excellence and inspire others with your vision!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience that aligns with the role. We love seeing how your background fits into our mission at Wiltshire Farm Foods.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. No need for fluff – just show us what you've got!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at apetito UK
✨Know the Company Inside Out
Before your interview, make sure you research Wiltshire Farm Foods thoroughly. Understand their values, mission, and what sets them apart in customer service. This will help you tailor your answers to show how you can contribute to their vision of Service Excellence.
✨Showcase Your Training Skills
As a Customer Experience Training Manager, you'll need to demonstrate your ability to create effective training programmes. Prepare examples of past training experiences where you've successfully defined service excellence and improved customer satisfaction. Be ready to discuss your methods and outcomes.
✨Prepare for Field-Based Scenarios
Since this role involves a lot of fieldwork, think about scenarios you might encounter while training staff at different depots. Prepare to discuss how you would handle various situations, ensuring that your approach aligns with the company's standards for outstanding service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their current training initiatives or how they measure service excellence. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.