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- Tasks: Pack frozen orders accurately and efficiently for our valued customers.
- Company: Join Wiltshire Farm Foods, the UK's largest ready-meal supplier with a family-owned ethos.
- Benefits: Earn £12.60 per hour plus bonuses, pension scheme, and festive perks.
- Why this job: Make a real difference in the lives of elderly customers while working in a supportive team.
- Qualifications: Basic education, good attendance, and a positive attitude are essential.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth and teamwork.
Overview
This position is working 40 hours per week, any 5 in 6 days including bank holidays.
Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The ultimate goal is to provide a service to our customers that exceeds expectations while at the same time continuously improving efficiencies. The cold store runs at a chilly -20 degrees centigrade but protective clothing designed to deal with this temperature will be provided along with breaks to warm up and have a hot drink when necessary. Reporting to the Depot Operations Manager and Customer Service Supervisor, you are responsible for helping to pack customers’ frozen orders ready for dispatch in a timely and accurate manner.
Salary: £12.60 per hour + bonus + company benefits.
Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready-meal supplier, cooking and delivering over 330 different frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We’re dedicated to making a real difference to our customers’ lives by bringing sunshine to their doors through our commitment to provide good old-fashioned service. Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers’ needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing.
Responsibilities
- You will be responsible for ensuring customers orders that come in later during the day are accurately picked and placed of the corresponding cage ready for the next morning.
- Customer confidentiall
- Picking orders ensuring zero mistakes are made
- Improve efficiencies and putting them into practice
- Helping the office team where appropriate
- Reporting health and safety, stock quality and mechanical issues
- The above is not an exhaustive list of the duties and responsibilities of this role but aims to give a general overview of the position.
Qualifications
- Essential: Evidence of commitment and stability
- Good attendance and timekeeping
- Numerate and literate
- Basic secondary education
Desirable
- Health & Safety training
Personal Qualities
- Essential: Wiltshire Farm Foods are keen to promote excellent team work by employing people who have a positive (can do) attitude, who are prepared to learn a number of skills so that they are able to work in various positions within the business. Staff are employed and trained to be multi-functional and to be capable of carrying out numerous functions should this be required when a fellow member of staff is away or absent.
- Desirable: Open and honest team player; Outgoing; Flexible, highly motivated and committed; Have a ‘can do’ attitude; will need to learn other tasks around the business if required; Promote good team work – help others; Have a desire to help the team meet the department targets
Discretionary annual bonus scheme; Pension scheme – employer matched contributions up to 4%; Life assurance scheme worth at least 1x annual salary; Free turkey or voucher at Christmas; apetito perks scheme including salary sacrifice options and retail discounts.
As a family-owned business, we take pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.
Learn more about apetito’s commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we’re on a mission to build an inclusive workplace where everyone reaches their full potential.
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Coldstore Operative employer: apetito UK
Contact Detail:
apetito UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coldstore Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wiltshire Farm Foods. Understand their mission and values, especially their commitment to customer service and sustainability. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to teamwork and problem-solving. Think of examples from your past experiences where you've demonstrated a positive attitude or helped improve efficiencies. We want to see how you can contribute to our team!
✨Tip Number 3
Dress appropriately! Since you'll be working in a cold store, it’s important to show that you’re ready for the environment. Even if the interview is in a warmer setting, wearing something that reflects your understanding of the role can make a good impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Coldstore Operative
Some tips for your application 🫡
Show Your Commitment: Make sure to highlight your commitment and stability in your application. We love candidates who demonstrate reliability and a positive attitude, so share any relevant experiences that showcase these qualities.
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Coldstore Operative role.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention how your skills align with our mission of providing excellent service to our customers, especially the elderly, as this is super important to us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at apetito UK
✨Know the Company
Before your interview, take some time to research Wiltshire Farm Foods and their commitment to customer service. Understanding their mission to provide good old-fashioned service will help you align your answers with their values.
✨Show Your Team Spirit
Since teamwork is essential for this role, be prepared to share examples of how you've worked well in a team before. Highlight your positive attitude and willingness to help others, as these qualities are highly valued.
✨Demonstrate Attention to Detail
As a Coldstore Operative, accuracy is key. Be ready to discuss how you ensure zero mistakes when picking orders. You might even want to mention any previous experiences where attention to detail made a difference.
✨Ask About Training Opportunities
Show your eagerness to learn by asking about training for health and safety or other skills. This not only demonstrates your commitment to personal growth but also aligns with their desire for multi-functional staff.
