At a Glance
- Tasks: Support catering services for 500 employees, including food prep and customer service.
- Company: Join apetito, the UK's leading food supplier in health and social care.
- Benefits: Earn £14.09 per hour, enjoy 25 days holiday, and access great perks.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Make a real difference while working in a dynamic, rewarding environment.
- Qualifications: Teamwork and customer service experience; catering knowledge is a plus.
The predicted salary is between 14.09 - 14.09 £ per hour.
Overview
Based in the on-site staff restaurantyou will be supporting the provision of full catering services for up to 500 employees; includingall aspects of food preparation, cookery and presentation.
This is a customer facing role, taking customer orders and serving food whilst strictly adhering to high standards of food hygiene.
You’ll enjoy both the catering and customer service aspects of the role.
No two days are the same so you will need to adapt, be flexible in your approach and capable of multi-tasking.
You will be working in a time pressurised environment and will be used to working to high standards.
This is a very rewarding role where job and customer satisfaction is key.
- Working hours 22.30 - 03.00 Sunday to Thursday (22.5 hours per week)
- £14.09 per hour + shift allowance + bonus + benefits
Who we are apetito is the UK’s leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings.
Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness.
Wiltshire Farm Foods, our sister company, is the UK’s largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK.
Responsibilities
- Tea & coffee preparation & delivery for function within the business, creating homemade cakes for special functions
- Hot counter food service
- Preparation of sandwiches & salads
- Cooking/baking of goods
- To sort, clear, stack and wash all crockery, cutlery and food trollies utilising the dishwasher.
- Till operation
- Filling & cleaning of vending machines
- Buffet, salad & breakfast item preparation
- Regeneration of multi-portion trays
- General cleaning duties – Postholders will attend annual COSHH training.
- Collecting deliveries and moving from pallets onto trolleys, which then need be transported to the kitchen area; lifting of boxes from the stock room onto a trolley to replenish the vending machines.
- Good hygiene practices maintaining a clean and tidy appearance, wearing correct uniform, safety shoes at all times and reporting any accidents in order to produce a clean and safe working environment for all employees
- Observe the correct till system procedures including keeping accurate records
- Flexible attitude and be willing to carry out any other duties of similar nature, which may become necessary when required
About you
Essential
- Team Working experience
- Experience in a customer facing role
- Previous catering experience
- Kitchen experience
- Knowledge of food handling
- Customer service ethos
Desirable
- Certificate in food safety
- NVQ in Professional Cookery
- Company Benefits
- Competitive salary – accredited Living Wage employer
- 25 days holiday per year, plus bank holidays
- Option to purchase up to 5 additional days holiday per year
- Discretionary annual bonus scheme
- Pension scheme - employer matched contributions up to 4%
- Life assurance scheme worth at least 1x annual salary
- Subsidised canteen
- Free parking
- Free turkey or voucher at Christmas
- apetito perks scheme including salary sacrifice options and retail discounts
Our Values
As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.
We develop a range of products designed to enhance health and well-being for all our customers.
We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people.
We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040.
Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. Learn more about apetito’s commitment to a more sustainable future.
We embrace inclusion, empowering individuals from diverse backgrounds.
Our commitment to making a real difference extends to customers, communities, and staff and we’re on a mission to build an inclusive workplace where everyone reaches their full potential.
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Staff Restaurant Assistant in Trowbridge employer: apetito Limited
At Wiltshire Farm Foods, we pride ourselves on being an exceptional employer that values empathy, kindness, and a commitment to making a difference in our customers' lives. Our supportive work culture fosters personal growth and development, offering competitive benefits such as a living wage, generous holiday allowance, and opportunities for team collaboration. Located in a community-focused environment, our Customer Service Advisors play a vital role in connecting with our elderly customers, ensuring they receive not just meals, but also companionship and care.
StudySmarter Expert Advice🤫
We think this is how you could land Staff Restaurant Assistant in Trowbridge
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at apetito Limited and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Staff Restaurant Assistant in Trowbridge
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at apetito Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at apetito Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at apetito Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at apetito Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at apetito Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
