At a Glance
- Tasks: Support elderly customers by taking orders and making caring calls.
- Company: Join apetito Limited, a compassionate company dedicated to customer care.
- Benefits: Earn £13.45 per hour plus bonuses, pension, and holiday options.
- Other info: Part-time role with flexible hours, perfect for students.
- Why this job: Make a real difference in the lives of elderly customers while gaining valuable experience.
- Qualifications: Customer service experience and strong communication skills required.
apetito Limited is seeking a Customer Services Advisor to work 15 hours per week in York and North Yorkshire. The role is critical to supporting our elderly customers, taking orders and making outbound calls to provide care and service.
Candidates should have customer service experience and strong communication skills.
Salary is £13.45 per hour plus bonuses and benefits, including pension and holiday options. This role is not eligible for sponsorship under the skilled worker route.
Compassionate Customer Care Advisor (Part-Time) employer: apetito Limited
At apetito Limited, we pride ourselves on being an excellent employer, offering a supportive work culture that values compassion and dedication. Our part-time Customer Care Advisors enjoy competitive pay, flexible hours, and a range of benefits including pension contributions and holiday options, all while making a meaningful impact in the lives of our elderly customers in York and North Yorkshire. We are committed to employee growth, providing opportunities for training and development within a nurturing environment.
StudySmarter Expert Advice🤫
We think this is how you could land Compassionate Customer Care Advisor (Part-Time)
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like apetito Limited and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at apetito Limited and let us see your personality shine through!
We think you need these skills to ace Compassionate Customer Care Advisor (Part-Time)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and apetito Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about apetito Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at apetito Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress apetito Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which apetito Limited will surely appreciate.
