At a Glance
- Tasks: Provide IT support and maintain high-performance workstations in a dynamic aerospace tech environment.
- Company: Join an advanced aerospace technology company with a focus on innovation.
- Benefits: Competitive pay up to £40/hour, hands-on experience, and potential for permanent position.
- Why this job: Be the go-to IT expert and make a real impact in a growing office.
- Qualifications: 2+ years in IT support, strong troubleshooting skills, and experience with Mac and Windows systems.
- Other info: Fast-paced environment with opportunities for growth and collaboration with global IT teams.
The predicted salary is between 32000 - 48000 £ per year.
We are seeking an IT Support Engineer to support the Bristol office of an advanced aerospace technology company. This role will act as the primary point of contact for IT support while also taking ownership of establishing and maintaining the office’s IT infrastructure. This is a hands-on position where you will deploy and support high-performance workstations used by engineering teams, configure network infrastructure, and provide day-to-day technical support for internal users. The ideal candidate is comfortable working independently to stand up systems in a growing office environment while ensuring reliable and secure IT operations.
Responsibilities:
- Serve as the primary point of contact for all IT support requests within the Bristol office.
- Set up and configure office IT infrastructure including networking equipment, workstations, and user access.
- Deploy and support high-performance engineering workstations and hardware used by technical teams.
- Install, configure, and maintain Mac and Windows systems, including Lenovo or similar hardware.
- Troubleshoot and resolve hardware, software, and connectivity issues.
- Assist with onboarding new employees including device setup, account provisioning, and application access.
- Manage user accounts, permissions, and password resets.
- Configure and maintain VPN access and remote connectivity.
- Document infrastructure setups, support processes, and IT procedures.
- Collaborate with global IT teams to ensure systems align with company security and operational standards.
- Provide basic user guidance and support for internal tools and systems.
Skills:
- 2+ years of experience in IT support, help desk, or systems support roles.
- Experience setting up office IT infrastructure and workstation environments.
- Experience supporting high-performance desktop or workstation hardware.
- Experience supporting both Mac OS and Windows environments.
- Strong troubleshooting skills across hardware, software, and network connectivity.
- Ability to work independently and take ownership of IT setup for a new office environment.
- Excellent communication skills with both technical and non-technical users.
Preferred Qualifications:
- Experience supporting engineering or aerospace teams.
- Experience deploying high-spec workstations used for design, simulation, or engineering workloads.
- Familiarity with networking equipment such as routers, switches, and VPN configuration.
- Experience working in fast-paced startup or technical environments.
Contract length: 6 months
Pay: Up to £40.00 per hour
Expected hours: 40 per week
Work Location: In person
IT Support Specialist- Bristol UK- 6 Month CONTRACT TO HIRE- Up to £40 employer: Apera
Contact Detail:
Apera Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Specialist- Bristol UK- 6 Month CONTRACT TO HIRE- Up to £40
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in Bristol to connect with potential employers and fellow IT enthusiasts. You never know who might be looking for someone just like you!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your IT projects, especially those involving high-performance workstations or network setups. This will give you an edge when chatting with hiring managers.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We’ve got a streamlined process that makes it easy for you to get noticed. Plus, we love seeing candidates who are proactive about their job search.
✨Tip Number 4
Prepare for the interview by brushing up on common IT support scenarios. Be ready to discuss how you’d troubleshoot issues or set up new systems. Confidence is key, so practice makes perfect!
We think you need these skills to ace IT Support Specialist- Bristol UK- 6 Month CONTRACT TO HIRE- Up to £40
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and infrastructure setup. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting prowess and any hands-on experience with high-performance workstations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Bristol office. Share specific examples of how you've tackled IT challenges in the past and how you can contribute to our team’s success.
Show Off Your Communication Skills: Since you'll be the go-to person for IT support, it's crucial to demonstrate your ability to communicate effectively with both technical and non-technical users. We love candidates who can break down complex concepts into simple terms, so let that shine through in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Apera
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around high-performance workstations and both Mac and Windows systems. Be ready to discuss specific troubleshooting scenarios you've faced and how you resolved them.
✨Showcase Your Independence
Since this role requires someone who can work independently, prepare examples of times when you've taken ownership of IT setups or projects. Highlight your ability to manage tasks without constant supervision.
✨Communicate Clearly
You'll be the go-to person for IT support, so practice explaining technical concepts in simple terms. Think about how you would guide a non-technical user through a problem and be ready to demonstrate that during the interview.
✨Familiarise Yourself with Networking Basics
Given the importance of network infrastructure in this role, make sure you understand the basics of routers, switches, and VPNs. Be prepared to discuss how you've configured or troubleshot these in past roles.