Hybrid IT Support Technician — Windows & Mac (Onsite) in Letchworth
Hybrid IT Support Technician — Windows & Mac (Onsite)

Hybrid IT Support Technician — Windows & Mac (Onsite) in Letchworth

Letchworth Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide first-line IT support and collaborate with the central IT team.
  • Company: Global environmental consultancy focused on sustainability.
  • Benefits: Professional development opportunities in a diverse and inclusive workplace.
  • Why this job: Join a mission-driven company and enhance your IT skills while making a difference.
  • Qualifications: Proven IT support experience and strong communication skills.
  • Other info: 12-month fixed-term contract with a focus on onsite work.

The predicted salary is between 30000 - 42000 £ per year.

A global environmental consultancy in Letchworth is seeking an IT Support Technician for a 12-month fixed-term contract. The successful candidate will provide first-line support to local teams and collaborate with the central IT team to deliver remote assistance.

Ideal applicants will have proven IT support experience, strong communication skills, and a willingness to work mainly on-site. This role includes opportunities for professional development within a diverse and inclusive workplace.

Hybrid IT Support Technician — Windows & Mac (Onsite) in Letchworth employer: APEM Ltd

Join a global environmental consultancy in Letchworth that prioritises employee growth and development within a diverse and inclusive work culture. As an IT Support Technician, you will enjoy the benefits of a supportive team environment, opportunities for professional advancement, and the chance to contribute to meaningful environmental initiatives while working primarily on-site.
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Contact Detail:

APEM Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hybrid IT Support Technician — Windows & Mac (Onsite) in Letchworth

Tip Number 1

Network like a pro! Reach out to current or former employees of the consultancy on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

Tip Number 2

Prepare for the interview by brushing up on common IT support scenarios. We should be ready to showcase our problem-solving skills with real-life examples, especially around Windows and Mac systems.

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express our appreciation and reiterate our enthusiasm for the role.

Tip Number 4

Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we fit the role perfectly.

We think you need these skills to ace Hybrid IT Support Technician — Windows & Mac (Onsite) in Letchworth

IT Support Experience
First-Line Support
Windows Support
Mac Support
Remote Assistance
Communication Skills
Collaboration
On-Site Support
Problem-Solving Skills
Professional Development
Adaptability
Customer Service Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your IT support experience, especially with Windows and Mac systems. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your communication skills will help you provide top-notch support. We love seeing genuine enthusiasm for the position!

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We’re looking for candidates who can think on their feet and provide effective solutions, so share those success stories!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at APEM Ltd

Know Your Tech Inside Out

Make sure you brush up on your knowledge of both Windows and Mac systems. Be ready to discuss common issues and solutions you've encountered in previous roles. This will show that you’re not just familiar with the tech, but that you can troubleshoot effectively.

Show Off Your Communication Skills

Since this role involves collaborating with local teams and the central IT team, practice explaining technical concepts in simple terms. Think about examples where you’ve successfully communicated with non-technical users to resolve issues.

Demonstrate Your Team Spirit

This position is all about teamwork, so be prepared to share experiences where you’ve worked well with others. Highlight any instances where you’ve supported colleagues or contributed to a positive team environment.

Ask Insightful Questions

Prepare some thoughtful questions about the company’s IT infrastructure or their approach to professional development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Hybrid IT Support Technician — Windows & Mac (Onsite) in Letchworth
APEM Ltd
Location: Letchworth
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  • Hybrid IT Support Technician — Windows & Mac (Onsite) in Letchworth

    Letchworth
    Full-Time
    30000 - 42000 £ / year (est.)
  • A

    APEM Ltd

    50-100
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