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For Companies At a Glance
- Tasks: Monitor operational data, analyse discrepancies, and optimise processes for efficiency.
- Company: Join APCOA, a growing company focused on operational excellence.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real impact by improving operations and customer satisfaction.
- Qualifications: Experience in operations, strong analytical skills, and attention to detail.
- Other info: Dynamic team culture with a focus on fairness and shared success.
The predicted salary is between 27500 - 38500 £ per year.
Do you have experience working in operations? Do you have a keen eye for detail? If so, this may be the next career opportunity for you! Due to continued growth, APCOA are looking to recruit an Operations Support Analyst, to join the PAC business. Based in our Wigan office, this is a key role within the department and will contribute to improving key department metrics in revenue generation, customer satisfaction and operational efficiencies. Reporting to the General Manager, the Operations Support Analyst will provide operational support to the department through continual monitoring of systems, data analysis and process optimisation. This role is office based working Monday - Friday 9am - 5.30pm.
The main responsibilities and accountabilities will include:
- Monitoring and analysis of daily operational data – communicating any discrepancies with potential recommendations.
- Work with the operations department to ensure that solution functionality meets the business requirement.
- Provide regular and ad-hoc reporting as required by stakeholders within the department.
- Collaborate with various internal stakeholders to ensure operational performance is maintained, by communicating relevant information.
- Utilising data, provide recommendations to assist in scheduling.
- Ensure that equipment uptime levels are maintained at the required business standard.
- Proactively identify operational issues, troubleshooting and resolving where appropriate.
- Working closely with the General Manager to identify areas of improvement.
- Ensure business and sector regulations are adhered to at all times.
Possessing excellent organisational and communication skills, the successful candidate will have a proven track record of interpreting data and creating reports that are essential to a business operation, ideally within the parking or facilities management sector. Demonstrating strong problem-solving skills with a strong attention to detail, you will be comfortable in working to tight deadlines whilst maintaining a high degree of accuracy in your work.
Does this sound like you? Click "apply" today and one of our team will be in touch shortly.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Operational Support Analyst - Full Time - 42 hours per week - 33,000 Per Annum - Wigan, WN1 1LN employer: Apcoa
Contact Detail:
Apcoa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Analyst - Full Time - 42 hours per week - 33,000 Per Annum - Wigan, WN1 1LN
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their goals. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your responses to common interview questions. Think about your experiences and how they relate to the role of an Operational Support Analyst. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining APCOA and ready to make an impact.
We think you need these skills to ace Operational Support Analyst - Full Time - 42 hours per week - 33,000 Per Annum - Wigan, WN1 1LN
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Support Analyst role. Highlight your experience in operations, data analysis, and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your problem-solving skills and attention to detail, as these are key for us at APCOA.
Showcase Your Data Skills: Since this role involves monitoring and analysing operational data, make sure to showcase your data interpretation skills. Mention any tools or software you’re familiar with that can help us improve our metrics.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Apcoa
✨Know Your Data
As an Operational Support Analyst, you'll be dealing with a lot of data. Brush up on your data analysis skills and be ready to discuss how you've used data to drive decisions in the past. Bring examples of reports you've created or discrepancies you've identified.
✨Understand the Business
Familiarise yourself with APCOA's operations and the parking or facilities management sector. Knowing the company's goals and challenges will help you tailor your answers and show that you're genuinely interested in contributing to their success.
✨Showcase Problem-Solving Skills
Prepare to discuss specific instances where you've identified operational issues and how you resolved them. Highlight your attention to detail and ability to work under pressure, as these are crucial for the role.
✨Communicate Effectively
Since collaboration is key in this role, practice articulating your thoughts clearly. Be ready to explain how you've worked with different stakeholders in the past and how you ensured everyone was on the same page regarding operational performance.
