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- Tasks: Patrol local areas, enforce parking rules, and promote community safety.
- Company: Join a supportive team dedicated to making Walsall a better place.
- Benefits: Competitive salary, 20 days leave, pension scheme, and uniform provided.
- Other info: Dynamic role with training opportunities and a focus on teamwork.
- Why this job: Make a real difference in your community while enjoying outdoor work.
- Qualifications: Full UK driving licence and excellent customer service skills required.
The predicted salary is between 29556 - 29556 £ per year.
Location: Walsall
Hours/shifts: 40 hours per week | 5 days out of 7, between 07:00 - 22:00 as per rota.
Salary: £29,556.80 per annum
Full Clean UK Manual Driving Licence Required
Do you hold a full and clean UK driving licence? Would you enjoy working outdoors? Do you want to make a difference in your local area?
Our Civil Enforcement Officers are an important part of keeping the local area safe. You will ensure that all drivers follow parking rules on public streets and in car parks. Civil Enforcement Officers patrol assigned areas to ensure the neighbourhood stays safe and clean.
What will your duties be?
- Enforce on-street permitted parking policies and issue Penalty Charge Notices (PCN's) to vehicles in breach of these codes.
- Record, report and take appropriate action on any defects found in street furniture or any suspicious vehicles in accordance with local procedure.
- Represent the Company and the Council by promoting good public relations and providing advice and knowledge concerning parking related matters.
- Use your radio and Hand-Held Computer Terminal (HHCT) equipment in a proper manner in accordance with practices.
- Attend when needed judgment hearings to give endorsing material in connection with contested PCNs.
- Report all issues and PCNs issued to your supervisor at the end of each shift.
What will you bring?
- Good written and spoken English
- Excellent customer service skills
- A willingness to work outside in all weather conditions
- A full UK driving licence
In return for your hard work, we are offering:
- 20 days annual leave plus 8 bank holidays (pro rata)
- 40 hours per week (Any 5 days of 7)
- Pension scheme
- Uniform provided
- Training and development prospects
- £29,556.80 per annum
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.
Civil Enforcement Officer - Walsall - Walsall, WS1 1TW employer: Apcoa
Contact Detail:
Apcoa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer - Walsall - Walsall, WS1 1TW
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on APCOA and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills, like customer service and attention to detail, align with the role of a Civil Enforcement Officer.
✨Tip Number 3
Dress the part! Even though you'll be working outdoors, make sure you look professional for your interview. It shows respect for the opportunity and gives a great first impression.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It helps us keep track of candidates and ensures you get the best chance at landing that Civil Enforcement Officer position.
We think you need these skills to ace Civil Enforcement Officer - Walsall - Walsall, WS1 1TW
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your excellent customer service skills and good written English in your application. We want to see how you can communicate effectively, especially since you'll be dealing with the public!
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Civil Enforcement Officer role.
Tailor Your Application: Don’t just send a generic application! Tailor it to the job description. Mention your willingness to work outdoors and any relevant experience that shows you can handle the responsibilities of the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at Apcoa
✨Know Your Role
Make sure you understand the responsibilities of a Civil Enforcement Officer. Familiarise yourself with parking regulations and the importance of enforcing them. This will show your potential employer that you're serious about the role and ready to make a difference in the community.
✨Show Off Your Customer Service Skills
Since you'll be interacting with the public, it's crucial to demonstrate your excellent customer service skills during the interview. Think of examples where you've successfully handled difficult situations or provided helpful advice. This will highlight your ability to represent the company positively.
✨Dress for Success
Even though the job involves working outdoors, it's important to dress smartly for the interview. Opt for professional attire that reflects your seriousness about the position. First impressions matter, and looking the part can set a positive tone for the conversation.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving abilities and how you'd handle specific scenarios on the job. Practice answering situational questions related to parking enforcement and public interactions. This will help you feel more confident and articulate during the interview.