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- Tasks: Monitor operational data, analyse discrepancies, and optimise processes for efficiency.
- Company: Join APCOA, a growing company focused on operational excellence.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real impact by improving operations and enhancing customer satisfaction.
- Qualifications: Experience in operations, strong analytical skills, and attention to detail.
- Other info: Dynamic team culture with a focus on collaboration and development.
The predicted salary is between 28000 - 38000 £ per year.
Do you have experience working in operations? Do you have a keen eye for detail? If so, this may be the next career opportunity for you! Due to continued growth, APCOA are looking to recruit an Operations Support Analyst, to join the PAC business. Based in our Uxbridge office, this is a key role within the department and will contribute to improving key department metrics in revenue generation, customer satisfaction and operational efficiencies. Reporting to the General Manager, the Operations Support Analyst will provide operational support to the department through continual monitoring of systems, data analysis and process optimisation. This role is office based working Monday - Friday 9am - 5.30pm.
The main responsibilities and accountabilities will include:
- Monitoring and analysis of daily operational data – communicating any discrepancies with potential recommendations.
- Work with the operations department to ensure that solution functionality meets the business requirement.
- Provide regular and ad-hoc reporting as required by stakeholders within the department.
- Collaborate with various internal stakeholders to ensure operational performance is maintained, by communicating relevant information.
- Utilising data, provide recommendations to assist in scheduling.
- Ensure that equipment uptime levels are maintained at the required business standard.
- Proactively identify operational issues, troubleshooting and resolving where appropriate.
- Working closely with the General Manager to identify areas of improvement.
- Ensure business and sector regulations are adhered to at all times.
Possessing excellent organisational and communication skills, the successful candidate will have a proven track record of interpreting data and creating reports that are essential to a business operation, ideally within the parking or facilities management sector. Demonstrating strong problem-solving skills with a strong attention to detail, you will be comfortable in working to tight deadlines whilst maintaining a high degree of accuracy in your work.
Does this sound like you? Click "apply" today and one of our team will be in touch shortly.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Operational Support Analyst - Full Time - 42 hours per week - Uxbridge - 33,000 Per Annum - Uxbridge, UB8 1HE employer: Apcoa
Contact Detail:
Apcoa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Analyst - Full Time - 42 hours per week - Uxbridge - 33,000 Per Annum - Uxbridge, UB8 1HE
✨Tip Number 1
Network like a pro! Reach out to current employees at APCOA on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common operational support scenarios. Think about how you’d handle discrepancies in data or improve operational efficiencies. We want you to shine!
✨Tip Number 3
Show off your analytical skills during the interview. Bring examples of reports you've created or data analyses you've conducted. This is your chance to demonstrate your keen eye for detail!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at APCOA.
We think you need these skills to ace Operational Support Analyst - Full Time - 42 hours per week - Uxbridge - 33,000 Per Annum - Uxbridge, UB8 1HE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Support Analyst role. Highlight your experience in operations, data analysis, and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your problem-solving skills and attention to detail, and let us know how you can help improve our operational efficiencies.
Showcase Your Communication Skills: Since this role involves collaborating with various stakeholders, make sure to demonstrate your excellent communication skills in your application. Whether it's through your CV or cover letter, we want to see how you can effectively convey information and work with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at APCOA!
How to prepare for a job interview at Apcoa
✨Know Your Data
As an Operational Support Analyst, you'll be dealing with a lot of data. Brush up on your data analysis skills and be ready to discuss how you've used data to drive decisions in the past. Bring examples of reports you've created or discrepancies you've identified.
✨Understand the Business
Familiarise yourself with APCOA's operations and the parking or facilities management sector. Knowing the ins and outs of the business will help you answer questions more effectively and show that you're genuinely interested in the role.
✨Showcase Problem-Solving Skills
Prepare to discuss specific instances where you've identified operational issues and how you resolved them. Highlight your attention to detail and ability to work under pressure, as these are crucial for the role.
✨Communicate Effectively
Since the role involves collaboration with various stakeholders, practice articulating your thoughts clearly. Be ready to explain how you would communicate operational performance and recommendations to different teams within the company.
