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- Tasks: Lead the reception team and manage vehicle movements at Leeds Bradford Airport.
- Company: Join APCOA, a dynamic company focused on excellence in transportation services.
- Benefits: Enjoy a competitive pay of £13.50 per hour with flexible shifts.
- Why this job: Be part of a growing team that values innovation and customer satisfaction.
- Qualifications: Must have a full UK driving license and strong leadership skills.
- Other info: Shifts are 4 on - 4 off, including days and nights.
Job Description
Reception Team Leader – Leeds, LS197WPReception Team Leader – Leeds Bradford Airport – £13.50 per hour (Fixed Term until 26th October 2024)PLEASE NOTE A FULL UK DRIVING LICENSE IS ESSENTIAL FOR THIS ROLE.Are you well-organised? Do you have strong leadership skills? Are you a customer-focused person?If you answered yes, then keep reading!An exciting opportunity has arisen for a talented Reception Team Leader to play a key role in APCOA and oversee our front desk operations on a fixed term contract. The Reception Team Leader will be responsible for managing a team of drivers, overseeing moving of vehicles to and from parking spaces and provide a high level of customer service, always maintaining reception standards.Please note shifts are 4 on – 4 off on a rota basis, days and nights 6am – 6pm and 6pm – 6amWhat you\\\\\\'ll do: Ensuring the correct administrative tasks are completed in a timely and coherent manner. Monitoring team performance, vehicle movements and key security Ensuring all Audit requirements are carried out.
Building robust, and beneficial relationships with the client and internal support services. Providing excellent customer service and reception duties as required. Moving vehicles to various car parks within the customers grounds as and when requested.
Ensuring all vehicles are moved carefully, and noting down any existing damage/issues. Checking in customers using pre-book system and allocating vehicles to the correct parking spot.Could you be our ideal candidates? You will need: Flexibility to work early morning, weekends, and bank holidays.
Ability to work with minimal guidance and collaboratively. High level of attention to detail and accuracy. Ability to remain calm and composed under pressure, with a positive and solution-oriented attitude.
Strong organizational and time management skills, with the ability to prioritize tasks and delegate effectively. Excellent communication and interpersonal skills, with the ability to interact professionally with clients, visitors, and staff. Full, clean UK driving licence is necessary, any driving experience will be considered an advantage.Park2Travel is a dynamic and forward-thinking organization dedicated to providing exceptional service in transportation.
Pride is taken on our commitment to excellence, innovation, and client satisfaction. As growth continues, a motivated and experienced Reception Team Leader is needed to join the team.You will be an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. Do you feel that you can demonstrate these characteristics as well as good organisation and reliability?
Please apply today and one of the team will be in touch soon.Must be 18 or over to applyAPCOA is an equal opportunity employer, celebrating diversity and are committed to creating an inclusive environment for all employees.
Reception Team Leader - Leeds, LS197WP employer: Apcoa
Contact Detail:
Apcoa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Leader - Leeds, LS197WP
✨Tip Number 1
Make sure to highlight your leadership experience in previous roles. The job requires strong leadership skills, so be ready to discuss specific examples of how you've successfully managed a team.
✨Tip Number 2
Demonstrate your customer service skills during the interview. Prepare to share instances where you went above and beyond to ensure customer satisfaction, as this role is heavily focused on providing excellent service.
✨Tip Number 3
Familiarize yourself with the operations of a reception desk and vehicle management. Understanding the logistics involved will show that you're proactive and ready to take on the responsibilities of the role.
✨Tip Number 4
Be prepared to discuss how you handle pressure and prioritize tasks. This position requires calmness under stress, so think of examples that showcase your ability to stay composed and organized in challenging situations.
We think you need these skills to ace Reception Team Leader - Leeds, LS197WP
Some tips for your application 🫡
Highlight Leadership Skills: Make sure to emphasize your leadership experience in your CV and cover letter. Provide specific examples of how you've successfully managed a team or handled challenging situations.
Showcase Customer Service Experience: Since the role requires excellent customer service skills, include any relevant experience you have in this area. Mention specific instances where you went above and beyond for customers.
Detail Your Organizational Skills: In your application, describe how you prioritize tasks and manage time effectively. Use examples that demonstrate your ability to stay organized under pressure.
Mention Driving License: Since a full UK driving license is essential for this role, make sure to clearly state that you possess one in your application. If you have any relevant driving experience, be sure to include that as well.
How to prepare for a job interview at Apcoa
✨Showcase Your Leadership Skills
As a Reception Team Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts. This will show that you can lead effectively in a busy environment.
✨Highlight Customer Service Experience
Customer service is key in this role. Be ready to discuss specific instances where you provided exceptional service or handled difficult situations with customers. This will illustrate your commitment to maintaining high reception standards.
✨Demonstrate Organizational Skills
The job requires excellent organizational and time management skills. Think of examples where you prioritized tasks effectively or managed multiple responsibilities simultaneously. This will help convey your ability to handle the demands of the position.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Practice how you would respond to situations like managing vehicle movements under pressure or dealing with an unhappy customer. This will showcase your problem-solving skills and calm demeanor.
