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- Tasks: Lead performance management and drive operational improvements across our Barnet contract.
- Company: Join a supportive team at APCOA, committed to fairness and development.
- Benefits: Competitive salary, flexible working, and opportunities for personal growth.
- Why this job: Make a real impact in a high-stakes leadership role with strategic influence.
- Qualifications: Two years of management experience and strong KPI monitoring skills.
- Other info: Dynamic environment focused on improvement and measurable results.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for a confident and commercially focused Performance Manager to take ownership of operational and people performance across our Barnet contract.
In this leadership position you will be responsible for driving standards, challenging performance, and ensuring both people and processes deliver contract expectations. You’ll play a critical role in ensuring KPIs, service level agreements and commercial targets are achieved by managing performance at every level of the operation.
What Makes This Role Stand Out?
This is a role for someone who is confident making decisions and driving measurable improvement. You’ll combine data insight with strong people leadership to ensure service delivery and contract performance.
What You’ll Be Doing
- Leading performance management across the contract, ensuring KPIs and service levels are consistently met
- Monitoring enforcement activity and analysing trends to drive operational improvement
- Managing and improving individual and team performance
- Supporting, coaching managers and implementing corrective action plans
- Reviewing operational processes and restructuring or refining them to improve efficiency and cost control
- Supporting disciplinary processes in line with company policy
- Producing clear, data-driven reports for senior management and the client
- Identifying commercial risks and implementing preventative solutions
- Supporting client meetings and maintaining strong working relationships with Barnet Council and stakeholders
- Assisting in identifying business improvement and development opportunities
What We’re Looking For
- Minimum two years’ management experience
- Strong experience of monitoring and reporting on KPIs
- Confident handling disciplinary and capability processes
- Proven ability to analyse data and translate insight into action
- Experience implementing operational or structural change
- Experience in a client-facing environment
- Good working knowledge of MS Office
- Commercially aware and outcome-focused
- Motivated by improvement, efficiency and measurable results
Why Join Us?
- A high-impact leadership role with genuine influence
- The opportunity to shape performance culture across the contract
- Exposure to strategic decision-making
- Supportive senior leadership
- Competitive salary with flexible working expectations
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Performance Manager - , N128NP employer: Apcoa
Contact Detail:
Apcoa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Manager - , N128NP
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their KPIs and how you can contribute to achieving them. This shows you're not just interested in any job, but specifically in making an impact at their organisation.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to performance management and data analysis. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Performance Manager - , N128NP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Performance Manager role. Highlight your management experience, KPI monitoring, and any relevant achievements that showcase your ability to drive performance.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've improved performance in previous positions and how you can bring that expertise to our Barnet contract.
Showcase Your Data Skills: Since this role involves analysing data to drive improvements, be sure to mention any tools or methods you’ve used to interpret data insights. We want to see how you can translate numbers into actionable strategies!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Apcoa
✨Know Your KPIs
Before the interview, make sure you understand the key performance indicators relevant to the Performance Manager role. Be ready to discuss how you've successfully monitored and reported on KPIs in your previous positions, as this will show your familiarity with the expectations of the job.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and driving performance improvements. Think about specific situations where you coached managers or implemented corrective action plans, as this will demonstrate your capability in a leadership role.
✨Data-Driven Decision Making
Be prepared to discuss how you've used data insights to inform your decisions in past roles. Bring examples of how you've analysed trends and made operational improvements based on your findings, as this aligns perfectly with what they’re looking for.
✨Build Rapport with Stakeholders
Since this role involves maintaining strong relationships with clients and stakeholders, think of ways to demonstrate your client-facing experience. Share stories that illustrate your ability to communicate effectively and manage expectations, which will be crucial for success in this position.
