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- Tasks: Drive the courtesy shuttle bus and provide excellent customer service.
- Company: Join APCOA, a company that values its people and fosters a supportive environment.
- Benefits: Earn £16 per hour, enjoy paid breaks, and receive a full uniform.
- Why this job: Be part of a friendly team at London Luton Airport with opportunities for growth.
- Qualifications: Must have a PCV licence (Cat D) and an up-to-date CPC card.
- Other info: Flexible shifts including days, nights, and weekends; no cash handling required.
Qualified PCV Drivers needed for London Luton Airport! Immediate start available. £16 per hour.
Are you a qualified bus driver? Do you have a passion for providing outstanding service, greeting customers with a smile, and serving them with pride? Are you able to take initiative and make choices that are right for our customers? Do you have a desire to succeed in your role? If so, then we would like to hear from you!
We’re looking for PCV drivers who will be the face of our business, bringing outstanding customer service within the Airport sector. You’ll join a team that takes real pride in what they do. They take pride in their Customer Service and most of all, you’ll join a company that takes pride in its people.
As a PCV driver, you will contribute to a passionate and friendly team working in a fast-paced setting. You’ll get every chance to progress within a company that invests in its people. We will work as one team in pursuit of a shared vision.
Here’s what you need to know before applying:
- You are required to have a PCV licence with Cat D with no more than 3 points and an up-to-date CPC card.
- The role is to drive the courtesy shuttle bus around the designated Airport.
- Main duties include:
- Drive the Company’s vehicles in a safe, legal and professional way.
- Carrying out the safety walk round checks before commencing service.
- Ensuring that any defect in the vehicle or equipment is reported on our defect app.
- Always provide a high standard of customer service.
- Give customers on the bus any information that may help them during their journey.
- Always behave in a friendly and professional way to customers and colleagues.
- Recognise and assist with the additional needs of children and vulnerable adults, the elderly, infirm or people with disabilities.
Essential Requirements for the role:
- Category D driving licence.
- Up to date CPC qualification card.
- The ability to work shifts on a rolling shift pattern including days, nights, weekends, and bank holidays.
Preferred Requirements for the role:
- Strong Customer service skills.
- Friendly manner.
What we offer you in return:
- Competitive rate of £16 per hour.
- Full uniform provided.
- Paid breaks.
- Starting with 28 days holidays, (including 8 bank holidays) then increasing annually up to 32.
- Friendly working environment.
- No cash handling involved.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
PCV Bus Driver - Luton - Luton, LU2 9QT employer: Apcoa
Contact Detail:
Apcoa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PCV Bus Driver - Luton - Luton, LU2 9QT
✨Tip Number 1
Familiarise yourself with the specific routes and services at London Luton Airport. Understanding the layout and key points of interest can help you provide better customer service and demonstrate your commitment to the role during any interviews.
✨Tip Number 2
Brush up on your customer service skills, especially in a fast-paced environment. Think of examples from your past experiences where you went above and beyond for customers, as these will be valuable to share when discussing your suitability for the role.
✨Tip Number 3
Network with current or former PCV drivers, especially those who have worked at Luton Airport. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss your flexibility regarding shift patterns, as this is crucial for the role. Be ready to explain how you can manage working nights, weekends, and bank holidays, showing that you're committed to meeting the company's needs.
We think you need these skills to ace PCV Bus Driver - Luton - Luton, LU2 9QT
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience you have as a PCV driver or in customer service roles. Mention specific instances where you provided outstanding service or handled challenging situations.
Showcase Your Qualifications: Clearly state your PCV licence details, including the category and any relevant qualifications like your CPC card. This is crucial for the role, so ensure it's prominent in your application.
Express Your Passion for Customer Service: In your cover letter or personal statement, convey your enthusiasm for providing excellent customer service. Use examples that demonstrate your friendly manner and ability to assist diverse groups of people.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing, such as 'safety checks', 'friendly manner', and 'shift work', to align your application with what they are looking for.
How to prepare for a job interview at Apcoa
✨Showcase Your Customer Service Skills
As a PCV Bus Driver, you'll be the face of the company. Make sure to highlight your previous customer service experience during the interview. Share specific examples of how you've gone above and beyond to assist customers, as this will demonstrate your passion for providing outstanding service.
✨Demonstrate Your Driving Competence
Be prepared to discuss your driving experience and qualifications, especially your PCV licence and CPC card. You might be asked about your familiarity with safety checks and how you handle vehicle defects, so brush up on these topics before the interview.
✨Emphasise Teamwork and Initiative
The role requires working as part of a team in a fast-paced environment. Talk about your ability to collaborate with colleagues and how you take initiative to ensure a smooth operation. Mention any experiences where you contributed positively to a team dynamic.
✨Prepare for Shift Work Questions
Since the job involves working shifts, including nights and weekends, be ready to discuss your availability and flexibility. Show that you're willing to adapt to the rolling shift pattern and explain how you manage work-life balance in such situations.
