At a Glance
- Tasks: Monitor and maintain ANPR systems, ensuring top performance and reliability.
- Company: Join APCOA, a leader in operational technology with a focus on innovation.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Exciting role with travel to various sites and a focus on teamwork.
- Why this job: Be part of a dynamic team making a real impact on technology in your area.
- Qualifications: Experience with operational tech and strong problem-solving skills required.
The predicted salary is between 31200 - 31200 £ per year.
Operational Service Technician - Salary 31,200 per annum - Full time 37.5 hours per week - Midlands based.
The Operational Service Technician is responsible for the proactive monitoring, maintenance, and first-line support of APCOA's Automatic Number Plate Recognition (ANPR) infrastructure. The role ensures the availability, reliability, and performance of operational assets by responding to equipment faults, conducting site visits, analysing system performance, and producing operational and commercial reports. Working closely with internal teams and external partners, the technician will help maximise system uptime, improve service delivery, and support the continuous improvement of APCOA's operational technology estate.
You will be covering the following areas: University of Warwick, Loughborough University, CBS Arena, Utilita Arena Birmingham, University of Southampton.
What you will do:
- Monitor ANPR assets and supporting infrastructure daily to ensure optimum operational performance.
- Proactively identify equipment issues, performance degradation, and communication failures.
- Monitor system health dashboards and alerts, escalating issues where appropriate.
- Ensure operational assets meet agreed service availability and performance targets.
- Identify recurring faults and recommend preventative actions to reduce downtime.
- Respond promptly to equipment faults and operational incidents.
- Attend sites to provide first-line technical support, diagnostics, and fault resolution.
- Replace or repair basic hardware components where appropriate.
- Coordinate with specialist engineers or third-party suppliers for complex repairs.
- Verify equipment functionality following repairs and ensure systems are returned to service.
- Maintain accurate records of all incidents, repairs, and site visits.
- Analyse ANPR system trends, asset reliability, and recurring faults.
- Assist in developing dashboards and KPIs to monitor service performance.
- Support project teams with the deployment and commissioning of new ANPR assets.
- Carry out planned preventative maintenance visits to operational sites.
- Contribute to continuous improvement initiatives aimed at increasing system reliability and reducing repeat faults.
- Assist with testing software or firmware updates before wider deployment.
- Maintain company vehicles, tools, and equipment in a safe and serviceable condition.
What you will bring:
- Experience supporting operational technology, CCTV, ANPR, networking, or similar systems.
- Strong fault-finding and diagnostic skills.
- Excellent analytical and reporting abilities.
- Good understanding of Microsoft Office, particularly Excel.
- Ability to interpret operational data and identify trends.
- Full UK driving licence and willingness to travel to operational sites.
- Customer-focused with excellent attention to detail.
We are looking for an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mindset, then please apply today. We'd love to hear from you.
Operational Service Technician - Midlands, B1 2AA employer: Apcoa
APCOA is an excellent employer, offering a dynamic work environment in Uxbridge where innovation meets collaboration. With a strong focus on employee growth and development, you will have access to various training opportunities and a supportive culture that values your contributions. Enjoy a competitive salary alongside comprehensive benefits, making it a rewarding place to advance your career in IT management.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Service Technician - Midlands, B1 2AA
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Operational Service Technician - Midlands, B1 2AA role you’re after at Apcoa.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Apcoa a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Apcoa.
✨Apply Through Company Websites
When you spot a role like Operational Service Technician - Midlands, B1 2AA at Apcoa, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Operational Service Technician - Midlands, B1 2AA
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Operational Service Technician - Midlands, B1 2AA, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Apcoa a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Apcoa specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Apcoa
✨Brush Up on Core Engineering Principles
Before heading into the interview with Apcoa, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Apcoa want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
