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- Tasks: Lead and motivate a team at Leeds and Bradford Airport, ensuring smooth operations.
- Company: Join APCOA, a supportive and inclusive workplace focused on team success.
- Benefits: Earn £15 per hour with opportunities for professional development.
- Why this job: Make a real impact in a dynamic airport environment while developing your leadership skills.
- Qualifications: Recent management experience and strong communication skills required.
- Other info: Enjoy a motivating work culture with growth opportunities and shared successes.
The predicted salary is between 13 - 16 £ per hour.
Are you an experienced Manager? Do you have experience motivating and managing a team? Do you have a full UK driving license? Are you looking for your next challenge? If you answered yes to these questions, then read on!
An opening has arisen to work as part of the onsite APCOA Management team at Leeds and Bradford Airport as a Support Manager. This role is vital to support the day to day operations within the Airport. You will be responsible for managing and motivating a large team, whilst ensuring the smooth running of operations and the service we offer.
What you’ll do:
- Oversee the Team Leaders and their responsibility to check each product key reconciliation every day and bring to your attention any incorrect reports.
- Complete daily trading reports, ensure all spreadsheets used by the team are up to date and available, for the attention of the Contract Manager and Accounts as required daily.
- Monitor the driving and parking standards daily.
- Manage your site Health and Safety log, conducting a weekly fire check, ID check and conducting Risk assessments on any risk that affects staff during a normal working day (lone working/Pregnancy/IT, Cash handling, driving operational vehicles).
- Monitor and report the SLA performance of the service provided by APCOA.
- Manage and investigate any damage claims or complaints and ensure they are appropriately dealt with in a timely and appropriate manner and reported through the correct systems, with any actions followed up.
- Control and delegate work tasks to Team Leaders on shift maintaining a fair system of apportioning work and breaks.
- Conduct monthly reviews and annual appraisals to identify and constantly improve colleagues’ awareness and understanding through development.
- Responsible for maintaining records, mentoring and on job training and identifying external training requirements.
- To carry out any reasonable request made by Management during your duty.
What you’ll bring:
- Recent team management experience.
- Extensive customer service experience.
- Experience with people management and absence monitoring.
- Excellent written and verbal communication skills.
- Excellent working knowledge of MS Office.
- Ability to motivate and manage a team.
Previous management experience is required for this role. Does this sound like you? Click “apply” now and one of our team will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Support Manager - Leeds and Bradford Airport – Thursday to Monday 6am until 2pm - £15 Per Hour - Leeds, LS197WP employer: Apcoa
Contact Detail:
Apcoa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Manager - Leeds and Bradford Airport – Thursday to Monday 6am until 2pm - £15 Per Hour - Leeds, LS197WP
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on APCOA and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the role of Support Manager, especially your team management skills.
✨Tip Number 3
Dress to impress! Make sure you look professional and presentable for your interview. First impressions matter, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Support Manager - Leeds and Bradford Airport – Thursday to Monday 6am until 2pm - £15 Per Hour - Leeds, LS197WP
Some tips for your application 🫡
Show Off Your Management Skills: Make sure to highlight your experience in managing and motivating teams. We want to see how you've led others to success, so share specific examples that demonstrate your leadership style and achievements.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, making it easy for us to see why you're a great fit.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention specific responsibilities from the role that you’ve handled before, showing us you’re ready for this challenge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Apcoa
✨Know Your Stuff
Make sure you’re familiar with the role of a Support Manager at Leeds and Bradford Airport. Brush up on your knowledge about team management, customer service, and health and safety regulations. Being able to discuss these topics confidently will show that you’re serious about the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully motivated and managed a team. Think about specific challenges you faced and how you overcame them. This will help demonstrate your ability to lead effectively in a busy airport environment.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with complaints or managing staff absences. Practise your responses to these scenarios so you can articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.