At a Glance
- Tasks: Lead a team at Leeds Bradford Airport, ensuring top-notch customer service and vehicle management.
- Company: Join APCOA, a dynamic company focused on excellence and innovation in transportation.
- Benefits: Earn £14.50 per hour with flexible night shifts and a supportive work environment.
- Other info: Exciting opportunity for growth in a diverse and inclusive workplace.
- Why this job: Be part of a vibrant team, enhancing customer experiences while developing your leadership skills.
- Qualifications: Strong leadership, organisational skills, and a full UK driving licence are essential.
The predicted salary is between 30000 - 30000 € per year.
Reception Team Leader at Leeds Bradford Airport - Nights - £14.50 per hour - 5 months fixed term contract.
PLEASE NOTE A FULL UK DRIVING LICENSE IS ESSENTIAL FOR THIS ROLE.
Are you well-organised? Do you have strong leadership skills? Are you a customer-focused person? If you answered yes, then keep reading!
An exciting opportunity has arisen for a talented Reception Team Leader to play a key role in APCOA and oversee our front desk operations on a fixed term contract. The Reception Team Leader will be responsible for managing a team of drivers, overseeing the moving of vehicles to and from parking spaces and providing a high level of customer service, always maintaining reception standards.
Please note shifts are 4 on - 4 off on a rota basis, working nights 6pm - 6am.
What you'll do:
- Ensuring the correct administrative tasks are completed in a timely and coherent manner.
- Monitoring team performance, vehicle movements and key security.
- Ensuring all Audit requirements are carried out.
- Building robust and beneficial relationships with the client and internal support services.
- Providing excellent customer service and reception duties as required.
- Moving vehicles to various car parks within the customers' grounds as and when requested.
- Ensuring all vehicles are moved carefully, and noting down any existing damage/issues.
- Checking in customers using pre-book system and allocating vehicles to the correct parking spot.
Could you be our ideal candidate? You will need:
- Flexibility to work early morning, weekends, and bank holidays.
- Ability to work with minimal guidance and collaboratively.
- High level of attention to detail and accuracy.
- Ability to remain calm and composed under pressure, with a positive and solution-oriented attitude.
- Strong organizational and time management skills, with the ability to prioritize tasks and delegate effectively.
- Excellent communication and interpersonal skills, with the ability to interact professionally with clients, visitors, and staff.
- Full, clean UK driving licence is necessary; any driving experience will be considered an advantage.
Park2Travel is a dynamic and forward-thinking organization dedicated to providing exceptional service in transportation. Pride is taken in our commitment to excellence, innovation, and client satisfaction. As growth continues, a motivated and experienced Reception Team Leader is needed to join the team. You will be an excellent team player with great communication skills, possessing the skills to work under pressure.
Do you feel that you can demonstrate these characteristics as well as good organisation and reliability? Please apply today and one of the team will be in touch soon.
Must be 18 or over to apply.
APCOA is an equal opportunity employer, celebrating diversity and is committed to creating an inclusive environment for all employees.
Reception Team Leader Leeds Bradford Airport - Nights - Leeds, LS197WP employer: Apcoa
APCOA is an exceptional employer that values its team members and fosters a supportive work culture at Leeds Bradford Airport. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring that our Reception Team Leaders thrive in their roles while enjoying competitive pay and flexible shift patterns. Join us to be part of a dynamic team dedicated to delivering outstanding customer service in a vibrant airport environment.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Leader Leeds Bradford Airport - Nights - Leeds, LS197WP
✨Tip Number 1
Get to know the company! Research APCOA and their values. When you walk into that interview, show them you understand their commitment to excellence and client satisfaction. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past where you’ve successfully managed a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate your capability as a Reception Team Leader.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you’ve gone above and beyond for customers in previous roles. This is key for the Reception Team Leader position, so make sure they see your passion for providing excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Leeds Bradford Airport.
We think you need these skills to ace Reception Team Leader Leeds Bradford Airport - Nights - Leeds, LS197WP
Some tips for your application 🫡
Show Off Your Organisational Skills:Make sure to highlight your organisational skills in your application. We want to see how you manage tasks and keep everything running smoothly, especially since this role is all about overseeing operations at the front desk.
Demonstrate Leadership Experience:If you've got experience leading a team, let us know! Share specific examples of how you've motivated others and managed performance. We’re looking for someone who can inspire their team and maintain high standards.
Customer Service is Key:Since this role involves a lot of customer interaction, make sure to emphasise your customer service skills. Tell us about times when you went above and beyond to ensure a great experience for clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Apcoa
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Reception Team Leader. Familiarise yourself with the key tasks mentioned in the job description, like managing a team and ensuring high customer service standards. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
As a Reception Team Leader, strong leadership is crucial. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated others and handled challenges, as this will show that you're ready to take charge at the airport.
✨Demonstrate Customer Focus
Customer service is at the heart of this role. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would handle difficult situations or complaints, showcasing your ability to remain calm and solution-oriented under pressure.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you assess if the position is the right fit for you.
