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- Tasks: Patrol streets, advise residents, and enforce parking regulations while providing excellent customer service.
- Company: Join APCOA, a company that values creativity and employee growth.
- Benefits: Enjoy up to 28 days holiday, workplace pension, free uniform, and learning opportunities.
- Why this job: Make a positive impact in your community while enjoying an active outdoor role.
- Qualifications: Must have a CBT licence and strong customer service skills.
- Other info: Great career progression with many managers starting as Parking Enforcement Officers.
The predicted salary is between 25000 - 35000 £ per year.
Mobile Civil Enforcement Officer - Lambeth - 42.5 hours per week - £33,150 per annum (£15 per hour)
Please note a moped license (CBT) is essential for this role.
Do you enjoy working outdoors, helping people, and have great communication skills? Do you have excellent customer service skills and enjoy being on the go? Are you over 18 and have a moped licence?
Civil Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents and members of the public, whilst enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at our Lambeth base, with permanent guaranteed hours as a Civil Enforcement Officer.
What can you expect as a Civil Enforcement Officer?
- You will be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- You will be issuing parking tickets but you won’t have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful info and advice.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career.
What will you bring?
- Excellent customer service skills
- CBT licence
- Good spoken and written English
Full time working hours: 42.5 hours per week, 5 days out of seven, 8.5 hour shifts, Mon-Sun, as per rota.
We believe that working for APCOA is great. We are always thinking of creative ways to give more to our employees. Here is a sample of some of the current benefits on offer:
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
IDEAL CANDIDATE WILL HAVE A CBT LICENCE AND BE WILLING TO GO ON MOPED WHEN REQUIRED.
If you’re the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch.
Parking Enforcement Officer - Lambeth - Lambeth, SW12 0NE employer: Apcoa
Contact Detail:
Apcoa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Enforcement Officer - Lambeth - Lambeth, SW12 0NE
✨Tip Number 1
Get to know the company! Research APCOA and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit.
✨Tip Number 2
Practice your communication skills! As a Parking Enforcement Officer, you'll be interacting with the public a lot. Role-play scenarios with friends or family to boost your confidence and refine your customer service approach.
✨Tip Number 3
Be proactive! If you see an opportunity to connect with someone from APCOA, take it. Networking can open doors, so don’t hesitate to reach out on LinkedIn or at local events.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about the role and ready to join the team at APCOA.
We think you need these skills to ace Parking Enforcement Officer - Lambeth - Lambeth, SW12 0NE
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your excellent customer service skills in your application. We want to see how you can positively impact the local neighbourhood and help residents and the public.
Be Clear About Your Moped Licence: Since a CBT licence is essential for this role, don’t forget to mention it upfront. We need to know you’re ready to hit the streets on a moped!
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your language professional. Show us your great communication skills by being clear and concise in your writing.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get back to you quickly!
How to prepare for a job interview at Apcoa
✨Know Your Role
Make sure you understand the responsibilities of a Parking Enforcement Officer. Familiarise yourself with the key duties like patrolling, advising the public, and issuing parking fines. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is crucial for this job, prepare examples from your past experiences where you've successfully helped customers or resolved conflicts. This will demonstrate your ability to handle various situations while maintaining a positive attitude.
✨Brush Up on Communication
As you'll be interacting with the public regularly, practice clear and effective communication. You might be asked how you would explain parking regulations to someone who doesn't understand them, so think about how you'd break it down simply and politely.
✨Be Ready for Practical Questions
Expect some scenario-based questions during the interview. For instance, they might ask how you'd handle a difficult situation with an irate member of the public. Think through your approach beforehand, focusing on staying calm and professional while resolving the issue.
