At a Glance
- Tasks: Patrol streets, advise the public, and enforce parking regulations.
- Company: Join APCOA, a supportive workplace with growth opportunities.
- Benefits: Competitive salary, up to 28 days holiday, and employee discounts.
- Other info: Full training provided with clear career progression paths.
- Why this job: Enjoy outdoor work while making a positive impact in your community.
- Qualifications: Great customer service skills and a proactive attitude.
The predicted salary is between 33150 - 33150 € per year.
Salary: 33,150 per annum | 15.00 per hour + 15 nightly allowance
Hours: 42.5 hours per week
Location: Lambeth
Do you enjoy working outdoors? Helping people? And have great communication skills? Do you have excellent customer service skills? And enjoy being on the go?
Civil Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents and members of the public, whilst enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at our Lambeth base, with permanent guaranteed hours as a Civil Enforcement Officer.
What can you expect as a Civil Enforcement Officer?
- You’ll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful info and advice.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career!
What will you bring?
- Excellent customer service skills
- Proactive and friendly nature
- Good spoken and written English
*Full time working hours. 42.5 contracted hours per week + 0.5 hours overtime
Thurs-Fri: 19:30-07:00 (1 hour lunch) AND Sat-Sun: 19:00-07:00 (1 hour lunch)
We believe that working for APCOA is great. We are always thinking of creative ways to give more to our employees. Here is a sample of some of the current benefits on offer:
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
If you're the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Night Civil Enforcement Officer - Lambeth, SW12 0NE employer: Apcoa
APCOA is an excellent employer for those seeking a dynamic and rewarding career as a Night Civil Enforcement Officer in Lambeth. With a strong commitment to employee development, we offer comprehensive training, generous holiday allowances, and a supportive work culture that encourages growth and collaboration. Join us to make a positive impact in your community while enjoying a range of benefits and a vibrant workplace atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Night Civil Enforcement Officer - Lambeth, SW12 0NE
✨Tip Number 1
Get to know the company! Research APCOA and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and enforcement scenarios. Role-play with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Night Civil Enforcement Officer - Lambeth, SW12 0NE
Some tips for your application 🫡
Show Your Passion for the Role:When writing your application, let us know why you're excited about being a Night Civil Enforcement Officer. Share your love for working outdoors and helping people – it’ll make your application stand out!
Highlight Your Customer Service Skills:We’re looking for someone with excellent customer service skills. Make sure to include examples of how you've provided great service in the past, whether it's in a job or a volunteer role. This will show us you’re the right fit!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to be yourself while keeping it professional.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get back to you quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Apcoa
✨Know Your Role
Make sure you understand the responsibilities of a Night Civil Enforcement Officer. Familiarise yourself with the key tasks like patrolling, advising the public, and enforcing parking restrictions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is crucial for this position, prepare examples from your past experiences where you've successfully helped customers or resolved issues. Think about how you can demonstrate your proactive and friendly nature during the interview.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with an upset member of the public or reporting a defect. Practise your responses to these scenarios so you can showcase your problem-solving skills and ability to stay calm under pressure.
✨Dress Appropriately and Be Punctual
Even though this job involves working outdoors, make sure you dress smartly for the interview. Arriving on time shows that you are reliable and respect the interviewer's time, which is essential for a role that requires good communication and professionalism.
