At a Glance
- Tasks: Patrol the streets, enforce local laws, and help keep Lambeth clean.
- Company: Join APCOA, a company dedicated to making a positive impact in the community.
- Benefits: Competitive salary, flexible hours, and opportunities for career growth.
- Why this job: Make a real difference in your community while enjoying the outdoors.
- Qualifications: Experience in enforcement or customer service and a positive attitude.
- Other info: Great starting point for your career with potential for advancement.
The predicted salary is between 29000 - 38000 Β£ per year.
Do you enjoy working outdoors? Do you care about the environment, neighbourhood and helping the public? Do you have excellent customer service skills and enjoy being on the go? Could you be our next Environmental Enforcement Officer?
As an Environmental Enforcement Officer, you will enforce local laws to protect the area from litter, dog fouling, various other breaches, and local bye-law violations. So, what can you expect as an EEO? You will be helping members of the public, patrolling streets and upholding environmental conducts.
What you will do:
- You will monitor and enforce within the London Borough of Lambeth by foot patrol, make enquiries and pursue action where appropriate.
- You will examine reports of littering, fly tipping and dog fouling and other similar offences.
- You will issue Fixed Penalty Notices for offences where appropriate.
- You will prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.
- You will record witness statements and conduct interviews under caution when required.
- You will validate and verify personal details of offenders.
- You will build good working relations with key service areas and other agencies including the Police.
What you will bring:
- Experience of enforcement work (including security work).
- Knowledge of environmental services such as cleansing and waste collection (desired).
- Skill to converse well to different audiences and work as part of a team.
- Be able to deal with complaints and resolve complex issues.
- Enthusiasm and a positive 'can do' attitude to work.
So, could this role be for you? Our Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents, and members of the public, whilst enforcing environmental orders. You'll be making a real difference to the local area. Many of our current managers started out with us as Enforcement Officers, so this could be a great place to start your career.
At APCOA, we are always thinking of creative ways to reward our employees.
Environmental Enforcement Officer - Lambeth, SE24 0PZ employer: Apcoa
Contact Detail:
Apcoa Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Environmental Enforcement Officer - Lambeth, SE24 0PZ
β¨Tip Number 1
Get to know the local area! Familiarise yourself with Lambeth and its environmental issues. This will not only help you in interviews but also show your genuine interest in the role.
β¨Tip Number 2
Practice your customer service skills! As an Environmental Enforcement Officer, you'll be interacting with the public a lot. Role-play scenarios with friends or family to boost your confidence.
β¨Tip Number 3
Network with current or former Environmental Enforcement Officers. They can provide insider tips and advice on what to expect in the role. Plus, itβs a great way to make connections!
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Environmental Enforcement Officer - Lambeth, SE24 0PZ
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your CV and cover letter for the Environmental Enforcement Officer role. Highlight your experience in enforcement work and any relevant skills that match what we're looking for. This shows us you're genuinely interested and have put in the effort!
Show Your Passion for the Environment: In your application, let us know why you care about the environment and community. Share any personal experiences or projects that demonstrate your commitment. We love seeing candidates who are enthusiastic about making a difference!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of your qualifications and motivations.
Apply Through Our Website: Don't forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Apcoa
β¨Know Your Local Environment
Familiarise yourself with the local laws and environmental issues in Lambeth. Being able to discuss specific examples of littering or dog fouling incidents in the area will show your commitment and understanding of the role.
β¨Showcase Your Customer Service Skills
Prepare to demonstrate your excellent customer service skills. Think of scenarios where you've successfully resolved complaints or helped the public, as this role involves a lot of interaction with residents and visitors.
β¨Be Ready for Practical Scenarios
Expect situational questions that assess your problem-solving abilities. Practice how you would handle various enforcement situations, such as issuing Fixed Penalty Notices or dealing with difficult members of the public.
β¨Highlight Teamwork and Communication
This role requires collaboration with other agencies, so be prepared to discuss your experience working in teams. Share examples of how you've effectively communicated with different audiences to resolve complex issues.