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- Tasks: Lead operations at Heathrow Airport, managing teams and ensuring top-notch service delivery.
- Company: Join a dynamic and growing company in the heart of Heathrow Airport.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real impact in a fast-paced role while developing your leadership skills.
- Qualifications: Experience in operations management and a valid UK driving licence required.
- Other info: Join a diverse team focused on excellence and personal development.
The predicted salary is between 36000 - 60000 £ per year.
Operations Manager – Heathrow Airport – Valet, Meet & Greet - Full-time, permanent – 40 hours per week - £43.5K+ Per Annum DOE
Do you have experience in Operations Management? Are you looking for a varied and interesting role? Are you a natural leader with good communication skills? A valid UK Driving Licence is required for this role.
An exciting opportunity has arisen for an Operations Manager to support the Valet Meet & Greet functions based at Heathrow Airport. If you have demonstrable experience in operations management role with P&L management this could be the position for you. This is an excellent chance to join a dynamic and growing company and support & grow APCOA's operations across our Heathrow Airport sector.
What you'll do:
- To agree, daily, with the Service Delivery Managers a plan of action to ensure resources are deployed to the areas of most need during the working day, in advance.
- To Manage and control SDM and Team Leader rotas and OT.
- Oversee all elements of individual team’s development and performance inclusive of coaching, appraising and disciplinary support up to and including dismissals.
- Ensure that all incidents are recorded accurately.
- Responsible for ensuring compliance with H&S regulations at all times and completing audits when required.
- Ensure the financial performance of the contract achieves and exceeds our stakeholders’ expectations.
- Creating monthly reports and ad-hoc reports.
- To be the contact for all clients and suppliers in the absence of the Contract Manager and take on any responsibilities of the Contract Manager, when required.
- Identify and assist in the development of new business within the contract.
What you'll bring:
- Demonstrable experience in Operations Management.
- Experience of P&L accounting, producing & managing budgets.
- Excellent leadership skills.
- Confident & Competent to develop beneficial relationships with the clients, senior managers and key stakeholders.
- Able to prioritise workloads in a fast-changing work environment.
- Competence to work under pressure, with a positive and resilient nature.
- IT literate with experience of using MS Office packages (Word, Excel, Outlook, PowerPoint).
- Have a hands-on can-do approach.
- Full UK driving licence essential.
Does this sound like you? Click "apply" today and one of our team will be in touch shortly.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Operations Manager – Heathrow Airport – Valet, Meet & Greet - Hounslow, TW6 1AJ employer: Apcoa
Contact Detail:
Apcoa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager – Heathrow Airport – Valet, Meet & Greet - Hounslow, TW6 1AJ
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Heathrow or in operations management. A friendly chat can lead to insider info and maybe even a referral!
✨Tip Number 2
Prepare for interviews by practising common questions related to operations management. Think about your past experiences and how they relate to the role. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've managed teams or improved processes. This is your chance to demonstrate that you’re the natural leader they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Manager – Heathrow Airport – Valet, Meet & Greet - Hounslow, TW6 1AJ
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations management and P&L accounting. We want to see how your skills match the role, so don’t be shy about showcasing your leadership abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Operations Manager role at Heathrow. Share specific examples of your past successes and how they relate to what we do.
Showcase Your Communication Skills: Since this role involves liaising with clients and stakeholders, make sure your application reflects your strong communication skills. We love candidates who can convey their ideas clearly and confidently!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Apcoa
✨Know Your Operations Inside Out
Make sure you brush up on your operations management knowledge, especially in the context of valet and meet & greet services. Be ready to discuss specific examples from your past experience that demonstrate your ability to manage resources effectively and improve operational efficiency.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to lead a team. Prepare to share stories that highlight your leadership style, how you've developed team members, and how you've handled challenging situations. Think about times when you’ve successfully coached or supported your team through tough decisions.
✨Be Financially Savvy
Since P&L management is key for this role, be prepared to discuss your experience with budgeting and financial performance. Bring examples of how you've managed budgets in the past and any strategies you've implemented to exceed financial targets.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to prioritise in a fast-paced environment. Think about potential challenges you might face at Heathrow Airport and how you would address them, demonstrating your hands-on approach and resilience.
