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- Tasks: Conduct security patrols and provide top-notch customer service at Waverley Station.
- Company: Join a friendly team at Network Rail Services in Edinburgh.
- Benefits: Earn £12.60 per hour with opportunities for growth and development.
- Why this job: Make a difference by ensuring safety and cleanliness for car park users.
- Qualifications: Must have a valid SIA licence and excellent communication skills.
- Other info: Enjoy a supportive work environment that values diversity and teamwork.
The predicted salary is between 22000 - 30000 £ per year.
Parking Patrol Officer – Network Rail Services – Edinburgh Waverley Station - Full Time - Days and Nights 7am until 7pm or 7pm until 7am - £12.60 Per Hour
Do you have a valid SIA licence? Are you customer focused? Do you work well in a team? Does this sound like you? If so, an exciting opening has arisen for a Parking Patrol Officer to join our Network Rail team based at Waverley Station in Edinburgh. The aim of the role is to provide security patrols, resolve customer concerns and maintain the company standards of quality, cleanliness and safety.
What you will do:
- You will conduct security patrols in line with client instructions.
- You will provide a high standard of customer service for all car park users.
- You will undertake foot patrols of the car park.
- You will monitor, deter and report criminal doings.
- You will maintain company standards of cleanliness, including removal of graffiti.
- You will build and maintain good working relationships with our client and customers.
What you will bring:
- You will have good problem solving skills.
- You will be friendly and able to work in a team.
- You will have excellent customer service skills.
- You will have good communication skills.
This role requires a valid SIA License. If this sounds like you, then APPLY NOW and come and join our Friendly team!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Parking Patrol Officer - Edinburgh, EH8 8BH employer: Apcoa
Contact Detail:
Apcoa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Patrol Officer - Edinburgh, EH8 8BH
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Network Rail and APCOA. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about providing top-notch service, think of examples from your past experiences where you’ve gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you’re serious about the role and respect the company’s standards.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Parking Patrol Officer - Edinburgh, EH8 8BH
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your friendly and helpful nature.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Parking Patrol Officer role. Mention how your skills align with the job description, especially your problem-solving abilities and teamwork experience.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our friendly team!
How to prepare for a job interview at Apcoa
✨Know Your Role
Make sure you understand the responsibilities of a Parking Patrol Officer. Familiarise yourself with the key tasks like conducting security patrols and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about interacting with car park users, be ready to share examples of how you've provided great customer service in the past. Think of specific situations where you resolved issues or helped someone out, as this will demonstrate your ability to handle similar scenarios on the job.
✨Teamwork is Key
Highlight your ability to work well in a team. Prepare to discuss experiences where you collaborated with others to achieve a common goal. This will show that you can build good working relationships, which is essential for maintaining a positive environment at Waverley Station.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of times when you faced challenges and how you overcame them. Being able to articulate your thought process will impress the interviewers and demonstrate that you're capable of handling the unexpected.
