Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers with tailored solutions via phone, email, and live chat.
- Company: Join a supportive team that values individuality and exceptional customer service.
- Benefits: Enjoy flexible shifts, competitive salary, free lunch, and employee discounts.
- Why this job: Be part of a dynamic environment that invests in your growth and celebrates your successes.
- Qualifications: Strong communication skills, teamwork, and a positive attitude are essential.
- Other info: We welcome applicants from all backgrounds to create an inclusive workplace.
The predicted salary is between 20000 - 26700 £ per year.
Job Description
Customer Service Advisor – Wigan, WN1 1HPCustomer Service Advisor – WiganFull-Time | £23,795.20 Per Annum | 40 Hours per Week | Flexible Shifts (8 AM – 8 PM)Are you a natural problem solver with a passion for delivering exceptional customer experiences?If so, we’d love to hear from you!Join our friendly and dedicated team as a Customer Service Advisor, where every interaction makes a difference. You’ll become the friendly voice of our company, helping customers with tailored solutions while working in a fast-paced, supportive environment that values your development and celebrates individuality.Why Join Us? A Dynamic Work Environment: Be part of a team that takes pride in offering first-class customer service.
Growth Opportunities: We invest in your career, offering training and development to help you reach your potential. Recognition & Support: Celebrate your successes and be rewarded for going the extra mile.What You\\\\\\'ll Be Doing: Providing outstanding service to customers over the phone, email, and live webchat. Offering tailored solutions to create seamless customer experiences.
Staying informed about our services to offer natural, confident advice. Assisting with customer issues and keeping communication smooth and effective.What You\\\\\\'ll Bring: Excellent communication and teamwork skills. The ability to stay calm and work efficiently under pressure.
Strong time management, reliability, and a positive \\\\\\"can-do\\\\\\" attitude. A safety-first mindset and passion for problem-solving.What We Offer: Competitive Salary: £23,795.20 per annum Flexible Work Schedule: 40 hours across 5 out of 7 days (including weekends) Comprehensive Training & Career Development Monthly Free Lunch & Employee Discounts Company Pension SchemeReady to Join a Company That Invests in You?We’re focused on creating a supportive and inclusive workplace where everyone can thrive and excel. If you’re driven by a passion for customer service and want to work for a company that truly values its people – APPLY NOW!We are proud to foster a diverse and inclusive work environment, welcoming applicants from all backgrounds and walks of life.
Customer Service Advisor - Wigan, WN1 1HP employer: Apcoa
Contact Detail:
Apcoa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Wigan, WN1 1HP
✨Tip Number 1
Familiarize yourself with common customer service scenarios and practice your responses. This will help you feel more confident during the interview when discussing how you would handle various situations.
✨Tip Number 2
Research the company’s values and mission statement. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly fits into their culture.
✨Tip Number 3
Prepare examples from your past experiences that showcase your problem-solving skills and ability to work under pressure. These real-life stories can demonstrate your capability to excel in a fast-paced environment.
✨Tip Number 4
Practice active listening techniques. During the interview, showing that you can listen carefully and respond thoughtfully will highlight your communication skills, which are crucial for a Customer Service Advisor role.
We think you need these skills to ace Customer Service Advisor - Wigan, WN1 1HP
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Advisor position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Craft a Tailored CV: Make sure your CV reflects your customer service experience and skills. Use specific examples that demonstrate your problem-solving abilities and communication skills, as these are crucial for this role.
Write a Compelling Cover Letter: In your cover letter, express your passion for delivering exceptional customer experiences. Mention why you want to work for this company specifically and how your values align with theirs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important in customer service roles.
How to prepare for a job interview at Apcoa
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers. Share specific examples of how you've gone above and beyond to provide excellent service in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare to discuss situations where you've successfully resolved customer issues. Highlight your ability to stay calm under pressure and think critically to find solutions.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. Good communication is key in this role, so be ready to showcase your ability to convey information effectively during the interview.
✨Research the Company and Its Services
Familiarize yourself with the company's offerings and values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
