At a Glance
- Tasks: Lead and manage security and parking services at Bedfordshire NHS Hospital.
- Company: Join APCOA, a leader in operational excellence and customer service.
- Benefits: Competitive salary, car allowance, bonus, pension, and 25 days annual leave.
- Other info: Supportive environment with career development and inclusive culture.
- Why this job: Make a real impact in a high-profile role within the NHS.
- Qualifications: 2+ years management experience in security and strong leadership skills.
The predicted salary is between 42000 - 42000 £ per year.
- Contract Manager - Bedfordshire NHS Hospital - South East England, MK42 9DJ
- Contract Manager
At APCOA, we're committed to delivering outstanding customer service and operational excellence.
We're looking for an experienced Contract Manager to lead the delivery of our Security and Parking Services across Bedfordshire NHS Hospital sites.
This is a high profile role where you'll take ownership of day to day operations, ensuring contractual performance, service quality and financial objectives are achieved.
Working closely with the client and internal stakeholders, you'll lead and develop a diverse operational team while driving continuous improvement across the contract.
If you're a confident operational leader with a strong background in security management, commercial awareness and a passion for delivering exceptional service, we'd love to hear from you.
What you'll be doing
As Contract Manager, you'll be responsible for the day to day operational management of the contract, ensuring service delivery, compliance and financial performance meet both client and APCOA expectations.
Your responsibilities will include
- Managing the daily operation across multiple hospital sites.
- Leading, motivating and developing operational teams.
- Planning resources to ensure service levels are consistently achieved.
- Monitoring KPIs and implementing continuous improvements.
- Managing budgets and controlling operational costs.
- Resolving operational issues, complaints and contractual matters.
- Building strong relationships with NHS stakeholders and attending client meetings.
- Managing recruitment, performance, absence, disciplinary and grievance processes.
- Conducting appraisals and identifying training and development needs.
- Ensuring compliance with Health & Safety, company policies and contractual requirements.
- Producing daily, weekly and monthly management reports.
What we're looking for
Essential
- Minimum 2 years' management experience within the security industry or a similar operational management role.
- Current SIA Licence.
- Full UK Driving Licence.
- Strong leadership and people management skills.
- Experience managing budgets and controlling costs.
- Experience monitoring KPIs and delivering operational improvements.
- Customer-focused with excellent communication skills.
- Good working knowledge of Microsoft Office.
- Strong organisational and problem-solving abilities.
Desirable
- First Aid qualification.
- Knowledge of current SIA and Health & Safety legislation.
- Experience within a client-facing contract environment.
- CCTV Control Room experience.
- Experience coaching and developing teams.
- NVQ Level 3 or equivalent qualification.
Why APCOA?
At APCOA, we're committed to creating a workplace where our people can thrive.
You'll join a supportive team, manage a high-profile NHS contract and have the opportunity to make a real impact on service delivery.
In return, we offer
- 38K per annum salary
- 4K per annum car allowance
- 10% Discretionary Bonus per annum
- Company pension
- 25 days Annual leave entitlement plus 8 Bank Holidays
- Training and career development opportunities
- Retail and lifestyle discounts
- A supportive and inclusive working environment
If you're an experienced Security Manager, Operations Manager or Contract Manager looking for your next challenge, we'd love to hear from you.
Apply today and become part of the APCOA team.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Contract Manager - Bedfordshire NHS Hospital - South East England, MK42 9DJ employer: Apcoa
APCOA is an excellent employer, offering a dynamic work environment in Uxbridge where innovation meets collaboration. With a strong focus on employee growth and development, you will have access to various training opportunities and a supportive culture that values your contributions. Enjoy a competitive salary alongside comprehensive benefits, making it a rewarding place to advance your career in IT management.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager - Bedfordshire NHS Hospital - South East England, MK42 9DJ
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Contract Manager - Bedfordshire NHS Hospital - South East England, MK42 9DJ. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Apcoa. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to Apcoa
Don’t forget to apply for the Contract Manager - Bedfordshire NHS Hospital - South East England, MK42 9DJ role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Apcoa.
We think you need these skills to ace Contract Manager - Bedfordshire NHS Hospital - South East England, MK42 9DJ
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Apcoa. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Apcoa.
How to prepare for a job interview at Apcoa
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Apcoa.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Apcoa.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Apcoa.
