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- Tasks: Patrol public areas, advise on parking, and enforce environmental laws.
- Company: Join APCOA, a company dedicated to creating clean and safe communities.
- Benefits: Enjoy up to 28 days leave, flexible shifts, and a workplace pension.
- Why this job: Make a positive impact while developing your career in a supportive environment.
- Qualifications: Must be over 18; a clean driving licence is a plus but not essential.
- Other info: Full training provided, including conflict management, with great career progression opportunities.
The predicted salary is between 22000 - 29000 £ per year.
Civil Enforcement Officer – Southport – Southport, PR81DA
Civil Enforcement Officer – Southport – Full Time; 40 hours per week – £ per annum
Could you see yourself working outdoors?
Do you have excellent customer service skills?
Do you have a Full Clean driving licence?
If so, you could be our next Dual role Parking and Environmental Enforcement Officer
Within this role you will be patrolling public streets, car parks, green spaces, and public parks. You will be advising the public of where they can park safely and issuing tickets to vehicles parked in contravention of the TMA 2004. You will help to maintain clean neighbourhoods by enforcing the Councils litter provision and Public Space Protection Order by way of issuing fixed penalty notices. You will report any other environmental issues. You will also be dealing with general enquiries from the members of the public. Yes, you will be issuing fines, but this job is about creating a positive impact on the local neighbourhood & community.
What will you do?
- You will play an important role in reducing traffic congestion, antisocial behaviour, and environmental crimes.
- You will be expected to issue tickets to vehicles parked in breach of the rules.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will Enforce local laws to protect the area from litter, dog fouling and various other breaches of the Environmental act and Sefton’s Public space protection order. You will not have to deal with these issues – but you will however be required to issue tickets/notices.
- You will be walking between 10-15 miles a day in all weathers.
So, could this role be for you?
- You will be dealing with members of the public face to face, at times in challenging situations.
- The aptitude to work on your own or as part of a team is so important for this role.
- You’ll need to be reliable, self-motivated, and capable of dealing with possibly argumentative people or situations.
- Knowledge of environmental services would be of use but it’s not essential.
- You will need to have the ability to write short factual statements and detailing Evidence for any further prosecution in court / Tribunal.
- PC skills would also be an advantage, as you will be using a handheld device daily.
- You will need to be over 18 to apply and a full clean Driving Licence would be useful, but not essential.
- Basic English and Maths qualifications would be preferred or demonstration of this from previous employment.
Full training including conflict management is provided, along with offering excellent career progression. Many of our current managers started out as Enforcement Officers themselves, so this could be a great place for you to kick start your career. We believe that working for APCOA is great and we are always thinking of creative ways to give more to our employees.
Please note a full DBS will be applied for, and all applicants will be tested at interview for basis Maths and English.
Here is a sample of some of the current benefits on offer to you:
- Up to 28 days leave per annum (includes BH)
- Workplace Pension
- Full Uniform Provided
- Access to Learning & Development
- Employee Discount Scheme
- Flexible Shift Patterns
The shift pattern varies throughout the week:
08:00-17:00, 09:00-18:00, 11:30-20:30 and you will be required to work 3 out of 4 weekends and some
Civil Enforcement Officer - Southport - Southport, PR81DA employer: Apcoa
Contact Detail:
Apcoa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer - Southport - Southport, PR81DA
✨Tip Number 1
Familiarise yourself with local traffic laws and environmental regulations. Understanding the TMA 2004 and Sefton’s Public Space Protection Order will not only help you in your role but also show your commitment to the position during interviews.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Since you'll be dealing with the public, being able to handle challenging situations calmly and effectively is crucial.
✨Tip Number 3
Get comfortable with using technology, especially handheld devices. Familiarity with basic PC skills will give you an edge, as you'll need to log violations and manage reports efficiently.
✨Tip Number 4
Prepare for the physical demands of the job by getting used to walking long distances. Being fit and ready for the outdoor nature of the role will demonstrate your readiness and enthusiasm for the position.
We think you need these skills to ace Civil Enforcement Officer - Southport - Southport, PR81DA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and any roles that required you to work outdoors or deal with the public. Emphasise skills like conflict resolution and communication.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role of Civil Enforcement Officer. Mention your ability to handle challenging situations and your commitment to maintaining clean neighbourhoods. Use specific examples from past experiences.
Showcase Relevant Skills: Highlight any experience you have with environmental services or law enforcement. If you have basic English and Maths qualifications, mention them, as they are preferred for this role.
Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A well-written application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Apcoa
✨Showcase Your Customer Service Skills
As a Civil Enforcement Officer, you'll be interacting with the public regularly. Highlight your previous experience in customer service and how you handle challenging situations. Be prepared to give examples of how you've resolved conflicts or provided assistance.
✨Demonstrate Your Knowledge of Local Laws
Familiarise yourself with the Traffic Management Act 2004 and local environmental laws. During the interview, express your understanding of these regulations and how they apply to the role. This shows your commitment to enforcing the rules effectively.
✨Emphasise Your Ability to Work Independently
This role requires a lot of self-motivation and the ability to work alone. Share experiences where you've successfully managed tasks independently, showcasing your reliability and self-discipline.
✨Prepare for Basic Maths and English Tests
Since the interview will include assessments for basic Maths and English, brush up on these skills beforehand. Practice common scenarios you might encounter in the role that require these skills, such as calculating fines or writing reports.