Civil Enforcement Officer
Civil Enforcement Officer

Civil Enforcement Officer

Full-Time 20000 - 27000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Patrol public areas, enforce parking rules, and provide customer advice.
  • Company: Join a reliable team making a difference in Calderdale.
  • Benefits: Up to 28 days leave, pension, uniform, and employee discounts.
  • Why this job: Get fit outdoors while helping your community and developing your career.
  • Qualifications: Must be over 18 with a full clean UK driving licence.
  • Other info: Great training opportunities and flexible shifts available.

The predicted salary is between 20000 - 27000 £ per year.

Mobile Civil Enforcement Officer – Calderdale - Full-Time; 37 hours per week - £23,876.84 per annum

Do you enjoy working outside? Do you want to get fit while you earn? Do you have customer service experience? Are you over 18? Do you have a Full Clean UK manual driving licence?

If you answered yes to these questions, then we want to hear from you. New positions have opened for someone who:

  • Enjoys working outside, getting lots of fresh air and exercise.
  • Has excellent customer service skills and enjoys working with the public.
  • Wants to join a reliable business and team, making a difference in your local area.

As a Civil Enforcement Officer, you will patrol the area providing advice on parking restrictions and enforcing these when needed. This is an important part of keeping roads moving, ensuring public safety. You will have excellent customer care skills and be able to talk to a variety of people in a friendly but clear way.

You will patrol public streets and council car parks on foot or in a car. You will be responsible for issuing Penalty Charge Notices (PCN's) to cars parked wrongly. You will guide the public on rules and advise about parking rules and conventions.

Shift Patterns:

  • 07:45-15:40
  • 10:30-18:25
  • 12:30-20:25
  • 14:00-21:55

Working hours consist of 37 hours of paid work with a 30 minute unpaid lunch break. You will be working any 5 days of 7 as per rota.

We offer a full training programme, with continued support for growth, along with competitive holidays and benefits. If this sounds like an opening for you then "apply now" and one of our team will be in touch with you very soon.

What are some of the current benefits on offer to you?

  • Up to 28 days leave per annum (includes BH)
  • Workplace Pension
  • Full Uniform Provided
  • Access to Learning & Development
  • Employee Discount Scheme
  • Flexible Shift Patterns
  • Hourly pay rate £12.41

Full UK Driving licence is essential for this role. Our Civil Enforcement Officers have an abundance of prospects for training, growth and promotion throughout the company. Many of our current managers started as Civil Enforcement Officers.

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business. With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.

Civil Enforcement Officer employer: Apcoa

APCOA is an excellent employer for those seeking a fulfilling role as a Civil Enforcement Officer in Calderdale. With a strong commitment to employee growth, we offer comprehensive training programmes and numerous opportunities for advancement, ensuring that your career can flourish within our supportive work culture. Enjoy competitive benefits, including up to 28 days of leave, a workplace pension, and flexible shift patterns, all while making a positive impact in your local community.
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Contact Detail:

Apcoa Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Civil Enforcement Officer

✨Tip Number 1

Get to know the company! Research APCOA and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Since this role involves interacting with the public, think of scenarios where you might need to handle difficult situations. Role-playing with a friend can help you feel more confident when it comes to the real deal.

✨Tip Number 3

Dress the part! Even if the job is outdoors, showing up for an interview looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the company well.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to prepare for any follow-up discussions.

We think you need these skills to ace Civil Enforcement Officer

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Ability to Work Outdoors
Full Clean UK Manual Driving Licence
Knowledge of Parking Regulations
Interpersonal Skills
Adaptability
Teamwork

Some tips for your application 🫡

Show Your Passion for the Outdoors: Make sure to highlight your love for working outside in your application. We want to see that you enjoy fresh air and staying active, as this role is all about being on the move!

Customer Service is Key: Since you'll be interacting with the public regularly, emphasise your customer service experience. Share examples of how you've successfully dealt with people in previous roles – we love a good story!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without any fluff.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you into the process quickly. We can’t wait to hear from you!

How to prepare for a job interview at Apcoa

✨Know Your Role

Make sure you understand the responsibilities of a Civil Enforcement Officer. Familiarise yourself with parking regulations and how to communicate them effectively. This will show your potential employer that you're serious about the role and ready to hit the ground running.

✨Show Off Your Customer Service Skills

Since this job involves interacting with the public, be prepared to discuss your customer service experience. Think of examples where you've handled difficult situations or provided excellent service. This will demonstrate your ability to engage positively with the community.

✨Dress for Success

Even though you'll be working outside, make sure to dress smartly for the interview. A neat appearance shows professionalism and respect for the interview process. Plus, it sets a good tone for the kind of image you want to project as a representative of the company.

✨Ask Questions

Prepare some questions to ask during the interview. This could be about the training programme, shift patterns, or opportunities for growth within the company. Asking thoughtful questions shows your interest in the role and helps you determine if it's the right fit for you.

Civil Enforcement Officer
Apcoa

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