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For Companies At a Glance
- Tasks: Patrol public areas, issue parking notices, and ensure community safety.
- Company: APCOA, a reliable company dedicated to improving London.
- Benefits: Earn £13.85 per hour with flexible hours and accrued leave.
- Why this job: Enjoy outdoor work while making a positive impact in your community.
- Qualifications: Full UK driving license or CBT and excellent customer service skills.
- Other info: Join a diverse team with opportunities for training and career growth.
The Role
Civil Enforcement Officer – Zero hours contract – London based – £13.85 per hour
Are you looking for a role that offers you full flexibility?
Do you have a full UK driving license or CBT?
Are you looking for a role where you can spend your time outdoors, making London a better place to live and work?
If you answered yes to these questions, then we may have just what you are looking for
APCOA are looking for Civil Enforcement Officers to work across our South London contracts on a flexible basis.
You will be covering sickness, holiday and any other staff shortages as, and when required dependant on your availability.
Please note this is a zero hours contract, we will endeavour to ensure you have as many hours as we can on a weekly basis but a minimum number of hours is not guaranteed.
Civil Enforcement Officers are at the heart of the business. You will be an incredibly important part of the community, keeping the roads moving and ensuring public safety. This will include:
- Patrolling public streets and council car parks to issue Penalty Charge Notices.
- Guiding the public on rules and advise about parking provisions.
- Reporting any defects to street furniture, such as signs and road markings.
This would be perfect for someone who:
- Enjoys working outside, think of all that fresh air and exercise
- Wants flexible days and hours to suit.
- Wants to join a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service skills and enjoys working with the public.
- Likes to be part of a large diverse team but can work by yourself without too much direction.
- Is resilient, reliable, and conscientious.
Does this sound like you? If so, what will you bring?
- You will have excellent customer care skills and be able to converse in a friendly and effective manner.
- Must be available initially for a full week of training.
- Full Driving license or CBT necessary for this role
At APCOA, we are always trying to think of new ways to reward hardworking staff. Some of the benefits on offer to you are:
- £13.85 per hour basic salary
- Flexible hours
- Accrued annual leave dependant on number of hours worked.
We also provide, uniform, employee awards, a discount scheme, and a pension scheme.
So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then \”apply now\”
- Please note, this role will be required to travel across the entirety of London as dictated by the business needs. Travel expenses will be paid for travel outside of the successful applicants if they commute outside of their home borough.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.
Civil Enforcement Officer employer: Apcoa
Contact Detail:
Apcoa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer
✨Tip Number 1
Get to know the company! Research APCOA and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge during the hiring process.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Civil Enforcement Officer and how you'd handle them. This shows you're ready for the job and can think on your feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about the opportunity.
We think you need these skills to ace Civil Enforcement Officer
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and show us that you’re a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Civil Enforcement Officer role. Highlight your customer service skills and any relevant experience you have. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great candidate. This helps us quickly see why you’d be a fantastic addition to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do, so go ahead and give it a shot!
How to prepare for a job interview at Apcoa
✨Know the Role Inside Out
Make sure you understand what a Civil Enforcement Officer does. Familiarise yourself with the responsibilities like issuing Penalty Charge Notices and guiding the public on parking rules. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since this role involves interacting with the public, be ready to demonstrate your excellent customer service skills. Think of examples from your past experiences where you handled difficult situations or provided great service. This will highlight your ability to communicate effectively and maintain a friendly demeanour.
✨Flexibility is Key
As this is a zero hours contract, emphasise your availability and willingness to work flexible hours. Be honest about your schedule and how you can adapt to cover shifts as needed. This shows that you're reliable and ready to step in when required.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle various situations, such as dealing with an upset member of the public or reporting a defect in street furniture. Practising these scenarios will help you respond calmly and effectively during the interview.
