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- Tasks: Patrol car parks, assist customers, and enforce parking regulations.
- Company: Join Transport for Wales, a supportive and inclusive workplace.
- Benefits: Part-time hours, competitive pay, training, and employee discounts.
- Why this job: Work outdoors, meet new people, and make a difference in your community.
- Qualifications: Great communication skills and a valid UK driving license required.
- Other info: Flexible hours with opportunities for personal growth and development.
The predicted salary is between 11000 - 13000 £ per year.
Do you have great customer service skills? Do you enjoy working outdoors? Do you have a valid UK driving license? If yes, keep reading! We may just have an exciting opportunity for you to come and join our team. This role is to support the Operations Manager in implementing, enforcing, and maintaining the Car Park Contract to comply with the agreement between APCOA Parking Services and Client requirements. You will resolve customer concerns, patrol car parks, deter crime and implement traffic control measures.
Part Time position available 20 hours per week - covering South & West Wales railway stations.
What you’ll do- Ensure all car parks equipment is in good working order at all times
- Enforce parking regulations by issuing Parking Charge Notices (PCN’s), warning notices and customer awareness
- Deal with customer queries, requests for assistance and complaints
- Complete daily car park inspections relating to Health and safety and report findings to management
- Ensure delivery of all contractual requirements and SLA/KPI’s to the satisfaction of APCOA and its clients
- Report criminal activity in accordance with company procedures
- Excellent oral and written communication skills
- Excellent interpersonal skills, with the ability to build and maintain positive working relationships
- Excellent customer service skills with a minimum of 2 years’ experience
- Full Clean Driving License
- A reliable, responsible and flexible attitude to work and proactive nature
- S.I.A license – preferred but not essential
- £13,104 per annum – Part Time - 20 hours per week (Sunday - Tuesday)
- Training and development
- Pension
- Employee Discount Scheme
If this sounds like the next career opportunity for you, then APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Car Park Attendant - Transport for Wales South & West Wales sites based out of Cardiff Central Stati - Cardiff, CF101EP employer: Apcoa
Contact Detail:
Apcoa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Park Attendant - Transport for Wales South & West Wales sites based out of Cardiff Central Stati - Cardiff, CF101EP
✨Tip Number 1
Get to know the company! Research Transport for Wales and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with the public, think of scenarios where you might need to resolve issues or answer questions. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the role and even lead to a recommendation when you apply through our website.
✨Tip Number 4
Be proactive! If you see an opportunity to volunteer or gain experience related to car park management or customer service, jump on it. This shows initiative and can make your application stand out when you apply for the position.
We think you need these skills to ace Car Park Attendant - Transport for Wales South & West Wales sites based out of Cardiff Central Stati - Cardiff, CF101EP
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled queries and complaints in the past, so share specific examples that showcase your skills!
Keep It Clear and Concise: When writing your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to understand your qualifications.
Tailor Your Application: Take a moment to tailor your application to the Car Park Attendant role. Mention your love for working outdoors and any relevant experience you have with traffic control or safety inspections. This will help us see why you're a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Apcoa
✨Know Your Customer Service Skills
Make sure you can highlight your customer service experience during the interview. Think of specific examples where you've successfully resolved customer issues or provided exceptional service, as this role heavily relies on those skills.
✨Familiarise Yourself with Parking Regulations
Brush up on common parking regulations and enforcement procedures. Being knowledgeable about these will show that you're serious about the role and ready to tackle any challenges that come your way.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. You might be asked to handle a mock customer query, so be prepared to showcase your interpersonal skills in a friendly and professional manner.
✨Show Your Flexibility and Reliability
This job requires a reliable and flexible attitude. Be ready to discuss how you've demonstrated these traits in previous roles. Employers love candidates who can adapt to changing situations and are dependable team members.
