Weekend Control Room Agent β€” Customer Care Pro in Wigan

Weekend Control Room Agent β€” Customer Care Pro in Wigan

Wigan Full-Time 12.71 - 12.71 Β£ / hour (est.) No working from home possible
Apcoa Parking

At a Glance

  • Tasks: Handle calls and emails, ensuring top-notch customer service during weekend shifts.
  • Company: Join APCOA Parking Services, a leader in customer care.
  • Benefits: Enjoy training, pension, employee discounts, and growth opportunities.
  • Other info: Flexible 22-hour workweek with a supportive team environment.
  • Why this job: Make a difference in customer experiences while working weekends.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 12.71 - 12.71 Β£ per hour.

APCOA Parking Services in Wigan is recruiting a Weekend Control Room Operative to join our Customer Service Team.

You will handle inbound calls, respond to emails, and manage intercom calls during weekend shifts, ensuring accurate information and high service standards.

The role is 22 hours per week, Saturday and Sunday 08:00-20:00, with a salary of Β£15,862 per annum (Β£12.71 per hour).

Training is provided, along with a pension, employee discount and development opportunities.

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Weekend Control Room Agent β€” Customer Care Pro in Wigan employer: Apcoa Parking

APCOA is an excellent employer for those looking to advance their career in recruitment, offering a fully remote working environment that promotes flexibility and work-life balance. With a strong commitment to employee development, you will receive full training and ongoing support, alongside a generous benefits package including 33 days' holiday and a company pension. Join our friendly team where your contributions are valued, and enjoy the opportunity to grow within a dynamic organisation dedicated to inclusivity and success.

Apcoa Parking

Contact Details:

Apcoa Parking Recruitment Team

We think you need these skills to ace Weekend Control Room Agent β€” Customer Care Pro in Wigan

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Teamwork
Customer Service Skills
Time Management