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For Companies At a Glance
- Tasks: Monitor operational data, analyse discrepancies, and optimise processes for efficiency.
- Company: Join APCOA, a growing company focused on operational excellence.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal development.
- Why this job: Make a real impact in operations while developing your analytical skills.
- Qualifications: Experience in operations, strong attention to detail, and excellent communication skills.
- Other info: Dynamic office culture with a focus on teamwork and career growth.
The predicted salary is between 27500 - 38500 £ per year.
Do you have experience working in operations? Do you have a keen eye for detail? If so, this may be the next career opportunity for you. Due to continued growth, APCOA are looking to recruit an Operations Support Analyst to join the PAC business. Based in our Wigan office, this is a key role within the department and will contribute to improving key department metrics in revenue generation, customer satisfaction and operational efficiencies.
Reporting to the General Manager, the Operations Support Analyst will provide operational support to the department through continual monitoring of systems, data analysis and process optimisation. This role is office based working Monday - Friday 9am - 5.30pm.
The main responsibilities and accountabilities will include:
- Monitoring and analysis of daily operational data – communicating any discrepancies with potential recommendations.
- Working with the operations department to ensure that solution functionality meets the business requirement.
- Providing regular ad-hoc reporting as required by stakeholders within the department.
- Collaborating with various internal stakeholders to ensure operational performance is maintained, by communicating relevant information.
- Utilising data to provide recommendations to assist in scheduling.
- Ensuring that equipment uptime levels are maintained at the required business standard.
- Proactively identifying operational issues, troubleshooting and resolving where appropriate.
- Working closely with the General Manager to identify areas of improvement.
- Ensuring business and sector regulations are adhered to at all times.
Possessing excellent organisational and communication skills, the successful candidate will have a proven track record of interpreting data and creating reports that are essential to a business operation, ideally within the parking or facilities management sector. Demonstrating strong problem-solving skills with a strong attention to detail, you will be comfortable working to tight deadlines whilst maintaining a high degree of accuracy in your work.
Does this sound like you? Click "apply" today and one of our team will be in touch shortly. We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Operational Support Analyst - Full Time - 42 hours per week - £33,000 Per Annum in Wigan employer: Apcoa Parking
Contact Detail:
Apcoa Parking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Analyst - Full Time - 42 hours per week - £33,000 Per Annum in Wigan
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their goals. This will help you stand out and show that you're genuinely interested in the position.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves troubleshooting and operational support, think of examples from your past experiences where you've successfully resolved issues. Be ready to share these during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at APCOA.
We think you need these skills to ace Operational Support Analyst - Full Time - 42 hours per week - £33,000 Per Annum in Wigan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Support Analyst role. Highlight your experience in operations, data analysis, and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your problem-solving skills and attention to detail, and don’t forget to mention your passion for operational efficiency.
Showcase Your Data Skills: Since this role involves a lot of data monitoring and analysis, make sure to showcase your experience with data interpretation and reporting. We love seeing how you've used data to drive improvements in past roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at Apcoa Parking
✨Know Your Numbers
As an Operational Support Analyst, you'll be dealing with data analysis. Brush up on relevant metrics and be ready to discuss how you've used data to drive decisions in your previous roles. This shows you understand the importance of numbers in operations.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified and resolved operational issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical thinking and ability to troubleshoot effectively.
✨Communicate Clearly
Since this role involves collaboration with various stakeholders, practice articulating your thoughts clearly. Be prepared to explain complex data insights in a straightforward manner. Good communication can set you apart from other candidates.
✨Research APCOA
Familiarise yourself with APCOA's operations and values. Understanding their business model and recent developments will help you tailor your responses and show genuine interest in the company. It’s a great way to connect your skills to their needs.
