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- Tasks: Drive and care for customers' vehicles while providing outstanding service at Luton Airport.
- Company: Join a dynamic team at a leading airport service provider.
- Benefits: Competitive salary, employee discounts, training, and development opportunities.
- Why this job: Be the face of our business and make holidaymakers' journeys smoother.
- Qualifications: Full UK driving license and strong communication skills required.
- Other info: Enjoy a fast-paced environment with great potential for career progression.
The predicted salary is between 24184 - 36276 £ per year.
Are you currently in a driving role? Do you pride yourself on your customer service skills? Do you have a full UK driving license for more than 2 years? Are you looking for a role where there is the potential for progression? If you answered yes to these questions, then read on!
We are currently looking for Service Delivery Assistants at Luton airport who will be the face of our business, bringing outstanding customer service within the Airport sector. You will be receiving holiday makers' cars and driving them to our car park for the duration of their holiday and then preparing the vehicle for their return. As a Service Delivery Assistant, you will contribute to a passionate and friendly team working in a fast-paced setting. You'll be given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go beyond the plate. Could you bring your spark to our Team?
Here’s what you need to know before applying.
What you’ll do:- Drivers will be familiar with each car's controls and alarm systems before receiving from the customer.
- Ensure smooth and prompt handover of customers' vehicles whilst storing keys securely.
- Drive, and care for all customers' vehicles carefully, whilst ensuring all valet procedures are fully complied with.
- Understand and be fully familiar with our systems and equipment.
- Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.
- Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.
- Provide front line support in the event of equipment failure or customer distress.
- Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.
- Collaborate as part of a wider team.
- Evidence of strong communication and interaction with the public.
- Full UK Driver’s License with significant driving experience.
- Basic IT Skills, MS Word, Office etc.
- Ability to multi-task.
- Able to work under pressure.
- Excellent verbal communication skills.
- Smart and professional attitude.
So, could you be our Ideal Candidate? Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride? Are you able to take initiative and make choices that are right for our customers? Do you have a desire to succeed in your role? We are looking for an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mindset, then please apply today. We’d love to hear from you.
A Full UK Driver’s License with significant driving experience is required for this role.
We’ll ensure you’re rewarded for all your hard work, which is why we offer a competitive benefits package which includes but is not limited to:
What we’ll offer you:- Hourly rate of £30,230.60 Per Annum.
- Employee Discount.
- Training and Development.
- Pension.
- Uniform.
Service Delivery Assistant - Luton Airport - Full Time 42 Hours, 4 on 4 off Shift Pattern employer: Apcoa Parking
Contact Detail:
Apcoa Parking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Assistant - Luton Airport - Full Time 42 Hours, 4 on 4 off Shift Pattern
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the company culture and values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, and showing that you care about your appearance can set a positive tone.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Delivery Assistant - Luton Airport - Full Time 42 Hours, 4 on 4 off Shift Pattern
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor it to the Service Delivery Assistant role by including relevant experiences and skills that match the job description. We love seeing candidates who take the time to personalise their applications.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Apcoa Parking
✨Know Your Stuff
Before the interview, make sure you’re familiar with the role of a Service Delivery Assistant. Understand the key responsibilities like vehicle handovers and customer interactions. This will help you answer questions confidently and show that you’re genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about outstanding customer service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your skills and attitude.
✨Dress to Impress
Even though it’s a driving role, first impressions matter! Dress smartly and professionally for the interview. This shows that you take the opportunity seriously and are ready to represent the company well.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or what success looks like in the role. It shows you’re engaged and thinking about how you can fit into the company.
