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- Tasks: Lead and motivate a team at Leeds and Bradford Airport, ensuring smooth operations.
- Company: Join APCOA, a dynamic company focused on fairness and development.
- Benefits: Earn £15 per hour with opportunities for growth and training.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Recent management experience and excellent communication skills required.
- Other info: Enjoy a supportive atmosphere with shared successes and challenging projects.
The predicted salary is between 13 - 16 £ per hour.
Are you an experienced Manager? Do you have experience motivating and managing a team? Do you have a full UK driving license? Are you looking for your next challenge? If you answered yes to these questions, then read on!
An opening has arisen to work as part of the onsite APCOA Management team at Leeds and Bradford Airport as a Support Manager. This role is vital to support the day to day operations within the Airport. You will be responsible for managing and motivating a large team, whilst ensuring the smooth running of operations and the service we offer.
What you’ll do:
- Support Manager to oversee the Team Leaders and their responsibility to check each product key reconciliation every day and bring to your attention any incorrect reports.
- Complete daily trading reports, ensure all spreadsheets used by the team are up to date and available, for the attention of the Contract Manager and Accounts as required daily.
- Monitor the driving and parking standards daily.
- Manage your site Health and Safety log, conducting a weekly fire check, ID check and conducting Risk assessments on any risk that affects staff during a normal working day (lone working/Pregnancy/IT, Cash handling, driving operational vehicles).
- Monitor and report the SLA performance of the service provided by APCOA.
- Manage and investigate any damage claims or complaints and ensure they are appropriately dealt with in a timely and appropriate manner and reported through the correct systems, with any actions followed up.
- Control and delegate work tasks to Team Leaders on shift maintaining a fair system of apportioning work and breaks.
- Conduct monthly reviews and annual appraisals to identify and constantly improve colleagues’ awareness and understanding through development.
- Responsible for maintaining records, mentoring and on job training and identifying external training requirements.
- To carry out any reasonable request made by Management during your duty.
What you’ll bring:
- Recent team management experience.
- Extensive customer service experience.
- Experience with people management and absence monitoring.
- Excellent written and verbal communication skills.
- Excellent working knowledge of MS Office.
- Ability to motivate and manage a team.
- Previous management experience is required for this role.
Does this sound like you? Click “apply” now and one of our team will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Support Manager - Leeds and Bradford Airport – Thursday to Monday 6am until 2pm - £15 Per Hour employer: Apcoa Parking
Contact Detail:
Apcoa Parking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Manager - Leeds and Bradford Airport – Thursday to Monday 6am until 2pm - £15 Per Hour
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at APCOA. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching common questions for management roles. Think about how your experience aligns with the responsibilities of the Support Manager position and be ready to share specific examples.
✨Tip Number 3
Show off your leadership skills during the interview! Be sure to highlight your experience in motivating teams and managing operations, as this is key for the role at Leeds and Bradford Airport.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the APCOA team!
We think you need these skills to ace Support Manager - Leeds and Bradford Airport – Thursday to Monday 6am until 2pm - £15 Per Hour
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in team management and customer service. We want to see how your skills match the Support Manager role at Leeds and Bradford Airport!
Show Off Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear and concise. Use proper grammar and structure to demonstrate your ability to communicate effectively, just like you would in the job!
Highlight Your Management Experience: Don’t forget to emphasise your recent team management experience! Share specific examples of how you've motivated teams and handled challenges, as this will show us you're ready for the responsibilities of a Support Manager.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at APCOA!
How to prepare for a job interview at Apcoa Parking
✨Know Your Stuff
Make sure you’re familiar with the role of a Support Manager at an airport. Brush up on your knowledge about team management, customer service, and health and safety regulations. This will show that you’re serious about the position and ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and motivated teams in the past. Think about specific situations where you resolved conflicts or improved team performance. This will help demonstrate your capability to lead effectively in a busy environment like an airport.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with complaints or managing staff absences. Practise your responses to these scenarios so you can convey your problem-solving skills and ability to maintain a positive work atmosphere.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.