Hybrid 2nd Line IT Support Engineer – Problem Solver

Hybrid 2nd Line IT Support Engineer – Problem Solver

Full-Time 40000 - 45000 Β£ / year (est.) No working from home possible
Apcoa Parking

At a Glance

  • Tasks: Provide 2nd line IT support, troubleshoot issues, and assist remote users.
  • Company: APCOA Parking, a leading parking management company.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Fast-paced environment with a focus on meeting SLA targets.
  • Why this job: Join a dynamic team and solve real-world tech problems every day.
  • Qualifications: Full UK driving license and experience in IT support.

The predicted salary is between 40000 - 45000 Β£ per year.

APCOA Parking in Uxbridge is seeking a 2nd Line Technical Support Engineer to join the IT team on a hybrid basis.

You will handle escalations, investigate issues and work with remote users to resolve problems efficiently.

The role requires a full UK driving license, flexibility to travel to APCOA and partner sites, and the ability to operate in a fast-paced environment while meeting SLA targets.

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Hybrid 2nd Line IT Support Engineer – Problem Solver employer: Apcoa Parking

APCOA is an excellent employer for those looking to advance their career in recruitment, offering a fully remote working environment that promotes flexibility and work-life balance. With a strong commitment to employee development, you will receive full training and ongoing support, alongside a generous benefits package including 33 days' holiday and a company pension. Join our friendly team where your contributions are valued, and enjoy the opportunity to grow within a dynamic organisation dedicated to inclusivity and success.

Apcoa Parking

Contact Details:

Apcoa Parking Recruitment Team

We think you need these skills to ace Hybrid 2nd Line IT Support Engineer – Problem Solver

Technical Support
Problem-Solving Skills
Escalation Management
Remote User Support
SLA Management
Flexibility
Driving License