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- Tasks: Monitor operational data, analyse discrepancies, and optimise processes for efficiency.
- Company: Join APCOA, a growing company focused on operational excellence.
- Benefits: Competitive salary of £33,000, supportive work environment, and career development opportunities.
- Why this job: Make a real impact by improving operations and customer satisfaction in a dynamic team.
- Qualifications: Experience in operations, strong analytical skills, and attention to detail required.
- Other info: Office-based role with a collaborative culture and focus on fairness and inclusivity.
The predicted salary is between 27500 - 38500 £ per year.
Do you have experience working in operations? Do you have a keen eye for detail? If so, this may be the next career opportunity for you. Due to continued growth, APCOA are looking to recruit an Operations Support Analyst to join the PAC business. Based in our Uxbridge office, this is a key role within the department and will contribute to improving key department metrics in revenue generation, customer satisfaction and operational efficiencies.
Reporting to the General Manager, the Operations Support Analyst will provide operational support to the department through continual monitoring of systems, data analysis and process optimisation. This role is office based working Monday - Friday 9am - 5.30pm.
The main responsibilities and accountabilities will include:
- Monitoring and analysis of daily operational data – communicating any discrepancies with potential recommendations.
- Work with the operations department to ensure that solution functionality meets the business requirement.
- Provide regular and ad-hoc reporting as required by stakeholders within the department.
- Collaborate with various internal stakeholders to ensure operational performance is maintained, by communicating relevant information.
- Utilising data, provide recommendations to assist in scheduling.
- Ensure that equipment uptime levels are maintained at the required business standard.
- Proactively identify operational issues, troubleshooting and resolving where appropriate.
- Working closely with the General Manager to identify areas of improvement.
- Ensure business and sector regulations are adhered to at all times.
Possessing excellent organisational and communication skills, the successful candidate will have a proven track record of interpreting data and creating reports that are essential to a business operation, ideally within the parking or facilities management sector. Demonstrating strong problem-solving skills with a strong attention to detail, you will be comfortable in working to tight deadlines whilst maintaining a high degree of accuracy in your work.
Does this sound like you? Click "apply" today and one of our team will be in touch shortly. We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Operational Support Analyst - Full Time - 42 Hours Per Week - Uxbridge - 33,000 Per Annum in England employer: Apcoa Parking
Contact Detail:
Apcoa Parking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Analyst - Full Time - 42 Hours Per Week - Uxbridge - 33,000 Per Annum in England
✨Tip Number 1
Network like a pro! Reach out to current employees at APCOA on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Operational Support Analyst role.
✨Tip Number 2
Prepare for the interview by brushing up on your data analysis skills. Be ready to discuss how you've used data to improve operations in past roles. We want to see your problem-solving skills in action!
✨Tip Number 3
Showcase your attention to detail during the interview. Bring examples of reports you've created or discrepancies you've identified in previous jobs. This will demonstrate your keen eye for detail, which is crucial for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the APCOA team.
We think you need these skills to ace Operational Support Analyst - Full Time - 42 Hours Per Week - Uxbridge - 33,000 Per Annum in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations and data analysis. We want to see how your skills align with the role of an Operational Support Analyst, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples of how you've improved operational efficiencies or customer satisfaction in previous roles.
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at Apcoa Parking
✨Know Your Data
As an Operational Support Analyst, you'll be dealing with a lot of data. Brush up on your data analysis skills and be ready to discuss how you've used data to drive decisions in the past. Bring examples of reports you've created or discrepancies you've identified.
✨Understand the Operations
Familiarise yourself with the operations of the company you're interviewing with. Research APCOA's business model and think about how you can contribute to improving their operational efficiencies. This shows that you're proactive and genuinely interested in the role.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in previous roles and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Showcase Your Communication Skills
Since the role involves collaborating with various stakeholders, highlight your communication skills during the interview. Be prepared to discuss how you've effectively communicated complex information in the past, ensuring everyone is on the same page.
