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- Tasks: Monitor operational data, analyse discrepancies, and optimise processes for efficiency.
- Company: Join APCOA, a growing company focused on operational excellence and team collaboration.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real impact by improving operations and enhancing customer satisfaction.
- Qualifications: Experience in operations, strong analytical skills, and excellent communication abilities.
- Other info: Dynamic office culture with a focus on fairness and shared success.
The predicted salary is between 24000 - 42000 £ per year.
Do you have experience working in operations? Do you have a keen eye for detail? If so, this may be the next career opportunity for you! Due to continued growth, APCOA are looking to recruit an Operations Support Analyst, to join the PAC business. Based in our Wigan office, this is a key role within the department and will contribute to improving key department metrics in revenue generation, customer satisfaction and operational efficiencies.
Reporting to the General Manager, The Operations Support Analyst will provide operational support to the department through continual monitoring of systems, data analysis and process optimisation. This role is office based working Monday - Friday 9am - 5.30pm.
The main responsibilities and accountabilities will include:
- Monitoring and analysis of daily operational data – communicating any discrepancies with potential recommendations.
- Work with the operations department to ensure that solution functionality meets the business requirement.
- Provide regular and ad-hoc reporting as required by stakeholders within the department.
- Collaborate with various internal stakeholders to ensure operational performance is maintained, by communicating relevant information.
- Utilising data, provide recommendations to assist in scheduling.
- Ensure that equipment uptime levels are maintained at the required business standard.
- Proactively identify operational issues, troubleshooting and resolving where appropriate.
- Working closely with the General Manager to identify areas of improvement.
- Ensure business and sector regulations are adhered to at all times.
Possessing excellent organisational and communication skills, the successful candidate will have a proven track record of interpreting data and creating reports that are essential to a business operation, ideally within the parking or facilities management sector. Demonstrating strong problem-solving skills with a strong attention to detail, you will be comfortable in working to tight deadlines whilst maintaining a high degree of accuracy in your work.
Does this sound like you? Click "apply" today and one of the team will be in touch shortly. We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Operational Support Analyst - Full Time - 42 hours per week - £33,000 Per Annum in Wigan employer: APCOA PARKING UK
Contact Detail:
APCOA PARKING UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Analyst - Full Time - 42 hours per week - £33,000 Per Annum in Wigan
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their operations and think about how your skills can help improve their metrics. Show them you’re not just another candidate, but someone who’s genuinely interested in making a difference.
✨Tip Number 3
Practice your problem-solving skills! Since this role requires strong analytical abilities, consider doing mock interviews where you tackle operational scenarios. This will help you articulate your thought process clearly during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at APCOA.
We think you need these skills to ace Operational Support Analyst - Full Time - 42 hours per week - £33,000 Per Annum in Wigan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Support Analyst role. Highlight your experience in operations, data analysis, and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've improved operational efficiencies or customer satisfaction in previous jobs. We love a good story!
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at APCOA PARKING UK
✨Know Your Data
As an Operational Support Analyst, you'll be dealing with a lot of data. Brush up on your data analysis skills and be prepared to discuss how you've used data to drive decisions in the past. Bring examples of reports you've created or discrepancies you've identified.
✨Understand the Role
Make sure you fully understand the responsibilities outlined in the job description. Be ready to explain how your previous experience aligns with tasks like monitoring operational data and collaborating with stakeholders. This shows you're not just interested in the role, but that you’re a great fit for it.
✨Problem-Solving Mindset
The ability to troubleshoot and resolve operational issues is key. Think of specific challenges you've faced in previous roles and how you overcame them. Sharing these stories will demonstrate your problem-solving skills and attention to detail.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s operations and how they measure success. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values. It’s a win-win!
