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- Tasks: Provide top-notch customer service while managing calls and emails in a busy control room.
- Company: Leading parking services company based in Wigan with a focus on excellence.
- Benefits: Competitive salary, training opportunities, and a balanced 3/3 shift schedule.
- Why this job: Join a dynamic team and enhance your skills in a supportive environment.
- Qualifications: Strong communication and multitasking skills are essential.
- Other info: Great chance for personal growth and career development.
The predicted salary is between 20000 - 29000 £ per year.
A leading parking services company in Wigan is seeking a Control Room Operative to provide exceptional customer service while handling inbound calls and emails.
Key responsibilities include maintaining high service standards and ensuring accuracy of information.
The ideal candidate will possess strong communication and multitasking abilities.
The position offers a competitive salary of £24,444.40 annually, scheduled shifts of 3 days on and 3 days off, and opportunities for training and development.
Control Room Specialist - 3/3 Rotating Shifts, Training in Wigan employer: APCOA PARKING UK
Contact Detail:
APCOA PARKING UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Specialist - 3/3 Rotating Shifts, Training in Wigan
✨Tip Number 1
Make sure you know the company inside out! Research their values, services, and recent news. This will help us tailor our conversations during interviews and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves handling calls and emails, we should rehearse common scenarios and responses. This way, we’ll feel more confident and ready to impress during the interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what the company really values in a Control Room Specialist.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our applications and follow up easily if needed.
We think you need these skills to ace Control Room Specialist - 3/3 Rotating Shifts, Training in Wigan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you can handle those inbound calls and emails like a pro!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you're the perfect fit for the Control Room Specialist role and how you can maintain those high service standards we value.
Show Off Your Multitasking Skills: In your application, give examples of how you've successfully juggled multiple tasks in previous roles. We love candidates who can keep their cool while managing several things at once!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the easiest way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at APCOA PARKING UK
✨Know the Company Inside Out
Before your interview, take some time to research the parking services company in Wigan. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Control Room Specialist, strong communication is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Practising clear and concise responses will demonstrate your ability to communicate effectively during the interview.
✨Demonstrate Multitasking Abilities
In this role, you'll need to juggle multiple tasks simultaneously. Think of scenarios where you've had to manage several responsibilities at once, especially under pressure. Be ready to discuss how you prioritised tasks and maintained high service standards.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how success is measured in the role. This shows that you're proactive and genuinely interested in growing within the company.
