At a Glance
- Tasks: Manage parking suspensions, liaise with clients, and ensure compliance with regulations.
- Company: Join a diverse team in Lambeth focused on public service and community engagement.
- Benefits: Competitive salary, training opportunities, pension scheme, and employee discounts.
- Other info: Flexible shifts with opportunities for career growth and professional development.
- Why this job: Make a difference in your community while developing valuable skills in a supportive environment.
- Qualifications: Strong customer service skills, knowledge of Lambeth, and a full UK driving licence.
The predicted salary is between 15.53 - 15.53 £ per hour.
Are you looking to work in a large diverse team? Do you have strong analytical skills? And enjoy working with excel and other bespoke systems? If you think this role is for you, then please read further.
We are looking for a Suspension Officer to join our team to manage the day-to-day suspension activity of the contract. This will include liaising with the client, carrying out site visits, creating the relevant signage and installation of the suspension signs, along with monitoring/managing the online suspension system.
What you'll do:
- Manage the day-to-day suspension activity of the contract
- Maintain various spreadsheets and other administrative duties
- Put up and take down suspension signs in a timely fashion
- Review, analyse and respond to Suspension Performance data to ensure full compliance with contractual requirements together with Client and company needs
- Achieve and ensure acceptable levels of performance in conjunction with Key Performance Indicators for the role
- Ensure correct procedures with HHC and digital imaging protocols are followed, as laid down in the client and/or Company procedures
- Promote good public relations, provide advice and information concerning parking related matters, whenever asked, in a professional manner
- Manage stock levels for all suspension related equipment
- Ensure that you maintain the highest level of professionalism and integrity in order to promote best practice to the team
- Provide support to the CEOs' when needed
- Ensure that all end of shift paperwork is quality and compliance checked and filed in chronological order and archived
What you'll bring:
- Excellent customer service
- A proactive and flexible attitude
- Excellent knowledge of the Lambeth area
- Good working knowledge of MS office products
- Full UK Driving Licence
What we'll offer you:
- 42.5 hours per week - working any 5 from 7 days covering shifts
- £34,417.79 per annum - £15.53 Per Hour
- Training and Development
- Pension Scheme
- Employee Discount scheme
Suspension Officer - Parking Enforcement employer: APCOA PARKING UK
APCOA PARKING UK is an excellent employer, offering a dynamic work environment at Leeds Bradford Airport where flexibility and customer service are at the forefront. Employees benefit from a supportive culture that prioritises safety and professionalism, alongside opportunities for personal growth and development within the transport sector. Join us to be part of a dedicated team that values your contributions and fosters a rewarding career in airport operations.
StudySmarter Expert Advice🤫
We think this is how you could land Suspension Officer - Parking Enforcement
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like APCOA PARKING UK, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like APCOA PARKING UK and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Suspension Officer - Parking Enforcement
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for APCOA PARKING UK and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at APCOA PARKING UK
✨Get to Know Public Sector Values
Before your interview with APCOA PARKING UK, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for APCOA PARKING UK.
