At a Glance
- Tasks: Lead a team at Leeds Bradford Airport, ensuring top-notch customer service and vehicle management.
- Company: Join Park2Travel, a dynamic company focused on excellence and innovation in transportation.
- Benefits: Earn £14.50 per hour with flexible night shifts and a supportive work environment.
- Other info: Exciting opportunity for growth in a diverse and inclusive workplace.
- Why this job: Be a key player in a fast-paced setting while developing your leadership skills.
- Qualifications: Strong leadership, organisational skills, and a full UK driving licence are essential.
The predicted salary is between 30000 - 30000 € per year.
The Role: Reception Team Leader – Leeds Bradford Airport - Nights - £14.50 per hour - 5 months fixed term contract.
PLEASE NOTE A FULL UK DRIVING LICENSE IS ESSENTIAL FOR THIS ROLE.
Are you well-organised? Do you have strong leadership skills? Are you a customer-focused person? If you answered yes, then keep reading!
An exciting opportunity has arisen for a talented Reception Team Leader to play a key role in APCOA and oversee our front desk operations on a fixed term contract. The Reception Team Leader will be responsible for managing a team of drivers, overseeing the moving of vehicles to and from parking spaces and providing a high level of customer service, always maintaining reception standards.
Please note shifts are 4 on - 4 off on a rota basis, working nights 6pm - 6am.
What you'll do:
- Ensuring the correct administrative tasks are completed in a timely and coherent manner.
- Monitoring team performance, vehicle movements and key security.
- Ensuring all Audit requirements are carried out.
- Building robust and beneficial relationships with the client and internal support services.
- Providing excellent customer service and reception duties as required.
- Moving vehicles to various car parks within the customers' grounds as and when requested.
- Ensuring all vehicles are moved carefully, and noting down any existing damage/issues.
- Checking in customers using the pre-book system and allocating vehicles to the correct parking spot.
Could you be our ideal candidate?
You will need:
- Flexibility to work early morning, weekends, and bank holidays.
- Ability to work with minimal guidance and collaboratively.
- High level of attention to detail and accuracy.
- Ability to remain calm and composed under pressure, with a positive and solution-oriented attitude.
- Strong organizational and time management skills, with the ability to prioritize tasks and delegate effectively.
- Excellent communication and interpersonal skills, with the ability to interact professionally with clients, visitors, and staff.
- Full, clean UK driving licence is necessary; any driving experience will be considered an advantage.
Park2Travel is a dynamic and forward-thinking organization dedicated to providing exceptional service in transportation. Pride is taken in our commitment to excellence, innovation, and client satisfaction. As growth continues, a motivated and experienced Reception Team Leader is needed to join the team. You will be an excellent team player with great communication skills and possess the skills to work under pressure.
Do you feel that you can demonstrate these characteristics as well as good organisation and reliability? Please apply today and one of the team will be in touch soon.
Must be 18 or over to apply. APCOA is an equal opportunity employer, celebrating diversity and is committed to creating an inclusive environment for all employees.
Reception Team Leader – Leeds Bradford Airport - Nights employer: APCOA PARKING UK
APCOA is an excellent employer that values its team members and fosters a supportive work culture at Leeds Bradford Airport. With a commitment to employee growth and development, we offer flexible shift patterns and a dynamic environment where your leadership skills can shine. Join us for a rewarding experience in a company that prioritises innovation, client satisfaction, and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Leader – Leeds Bradford Airport - Nights
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on APCOA and Park2Travel. Understanding their values and services will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and customer service. Think of examples from your past experiences that highlight your skills and how you can contribute to the team.
✨Tip Number 3
Dress to impress! Even though it’s a night shift, showing up looking professional can make a great first impression. It shows you take the opportunity seriously and are ready to lead the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Reception Team Leader – Leeds Bradford Airport - Nights
Some tips for your application 🫡
Show Off Your Organisational Skills:Make sure to highlight your organisational skills in your application. We want to see how you manage tasks and keep everything running smoothly, especially since this role is all about overseeing operations at the front desk.
Demonstrate Leadership Experience:Since you'll be leading a team, it's crucial to showcase any previous leadership experience. Tell us about times you've successfully managed a team or project, and how you kept everyone motivated and on track.
Customer Service is Key:We’re all about providing excellent customer service, so make sure to include examples of how you've gone above and beyond for customers in the past. This will show us that you understand the importance of client satisfaction.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at APCOA PARKING UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Reception Team Leader. Familiarise yourself with the key tasks like managing team performance and ensuring high customer service standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Reception Team Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated others and handled challenges, as this will resonate well with the interviewers.
✨Emphasise Customer Service Excellence
Since the role is customer-focused, be ready to discuss your approach to providing excellent customer service. Think of specific instances where you went above and beyond for a customer. This will illustrate your commitment to maintaining high reception standards and building beneficial relationships.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to remain calm under pressure. Practice responses to situations like handling a difficult customer or managing a busy shift. This will help you articulate your thought process and demonstrate your solution-oriented attitude.
