At a Glance
- Tasks: Help customers via phone, email, and webchat with tailored solutions.
- Company: Join a supportive team that values individuality and exceptional service.
- Benefits: Enjoy a competitive salary, flexible hours, and comprehensive training.
- Why this job: Be part of a dynamic environment that celebrates your successes and fosters growth.
- Qualifications: Strong communication skills and a positive attitude are essential.
- Other info: We welcome applicants from all backgrounds to create an inclusive workplace.
The predicted salary is between 13104 - 13104 £ per year.
The Role
Part-Time Customer Service Advisor – Canterbury – Monday – Friday 10am – 2pm
£13,104 Per Annum | 20 Hours per Week
Are you a natural problem solver? Do you have a passion for delivering exceptional customer experiences?
If so, we’d love to hear from you!
Join our friendly and dedicated team as aCustomer Service Advisor, where every interaction makes a difference. You’ll become the friendly voice of our company, helping customers with tailored solutions while working in a fast-paced, supportive environment that values your development and celebrates individuality.
Why Join Us?
- A Dynamic Work Environment:Be part of a team that takes pride in offering first-class customer service.
- Growth Opportunities:We invest in your career, offering training and development to help you reach your potential.
- Recognition & Support:Celebrate your successes and be rewarded for going the extra mile.
What will you be doing?:
- Providing outstanding service to customers over the phone, email, and live webchat.
- Offering tailored solutions to create seamless customer experiences.
- Staying informed about our services to offer natural, assured advice.
- Assisting with customer issues and keeping communication smooth and effective.
What will you bring?:
- Excellent communication and teamwork skills.
- The ability to stay calm and work efficiently under pressure.
- Strong time management, reliability, and a positive \”can-do\” attitude.
- A safety-first mindset and passion for problem-solving.
What is on offer to you?:
- Competitive Salary:£ 13,104 per annum
- Flexible Work Schedule: 20 hours per week Mon – Fri 10am – 2pm
- Comprehensive Training & Career Development
- Company Pension Scheme
Ready to Join a Company That Invests in You?
We’re focused on creating a supportive and inclusive workplace where everyone can thrive and excel. If you’re driven by a passion for customer service and want to work for a company that truly values its people –APPLY NOW!
We are proud to foster a diverse and inclusive work environment, welcoming applicants from all backgrounds and walks of life.
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Part-Time Customer Service Advisor - Canterbury - Monday - Friday 10am - 2pm employer: APCOA PARKING UK
Contact Detail:
APCOA PARKING UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Service Advisor - Canterbury - Monday - Friday 10am - 2pm
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during the interview, showcasing how you can contribute to our mission.
✨Tip Number 2
Prepare examples of past experiences where you've successfully resolved customer issues or provided exceptional service. This will demonstrate your problem-solving skills and ability to handle pressure, which are key for this role.
✨Tip Number 3
Practice your communication skills, especially over the phone and in writing. Since you'll be interacting with customers through various channels, being articulate and clear will set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the role and our company during the interview. A positive attitude and genuine interest in helping customers will resonate well with us and highlight your suitability for the position.
We think you need these skills to ace Part-Time Customer Service Advisor - Canterbury - Monday - Friday 10am - 2pm
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Emphasise skills like communication, problem-solving, and teamwork, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've provided exceptional service in the past and how you can contribute to their team.
Highlight Relevant Skills: In your application, clearly outline your ability to stay calm under pressure and your strong time management skills. These traits are essential for a Customer Service Advisor.
Show Enthusiasm: Express your excitement about the opportunity to work in a dynamic environment. Let them know why you want to join their team and how you align with their values.
How to prepare for a job interview at APCOA PARKING UK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers. Share specific examples of how you've gone above and beyond in previous roles to deliver exceptional service.
✨Demonstrate Problem-Solving Skills
Prepare to discuss situations where you've successfully resolved customer issues. Highlight your ability to stay calm under pressure and think critically to find solutions.
✨Research the Company
Familiarise yourself with the company's values, services, and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your interest and helps you determine if the company is the right fit for you.