Operational Support Analyst - Full Time - 42 hours per week - Uxbridge - £33,000 Per Annum

The Role

Operational Support Analyst – Full Time – 42 hours per week – Uxbridge – £33,000 Per Annum

Do you have experience working in operations?

Do you have a keen eye for detail?

If so, this may be the next career opportunity for you!

Due to continued growth, APCOA are looking to recruit an Operations Support Analyst to join the PAC business. Based in our Uxbridge office, this is a key role within the department and will contribute to improving key department metrics in revenue generation, customer satisfaction and operational efficiencies. Reporting to the General Manager, the Operations Support Analyst will provide operational support to the department through continual monitoring of systems, data analysis and process optimisation.

This role is office based working Monday – Friday 9am – 5.30pm

Responsibilities and Accountabilities

• Monitoring and analysis of daily operational data – communicating any discrepancies with potential recommendations.
• Work with the operations department to ensure that solution functionality meets the business requirement.
• Provide regular and ad‑reporting as required by stakeholders within the department.
• Collaborate with various internal stakeholders to ensure operational performance is maintained, by communicating relevant information.
• Utilising data, provide recommendations to assist in scheduling.
• Ensure that equipment uptime levels are maintained at the required business standard.
• Proactively identify operational issues, troubleshooting and resolving where appropriate.
• Working closely with the General Manager to identify areas of improvement.
• Ensure business and sector regulations are adhered to at all times.

Qualifications and Experience

Possessing excellent organisational and communication skills, the successful candidate will have a proven track record of interpreting data and creating reports that are essential to a business operation, ideally within the parking or facilities management sector.

Demonstrating strong problem‑solving skills with a strong attention to detail, you will be comfortable working to tight deadlines whilst maintaining a high degree of accuracy in your work.

Application

Does this sound like you? Click \”apply\” today and one of our team will be in touch shortly.

Equality & Diversity

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organization. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.