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For Companies At a Glance
- Tasks: Support customers with enquiries, process appeals, and manage complaints in a dynamic team.
- Company: Join a leading company in the Parking industry with a focus on fairness and growth.
- Benefits: Earn £12.21 per hour, enjoy 28 days leave, and access ongoing training.
- Why this job: Kickstart your career with hands-on experience and develop valuable skills in customer service.
- Qualifications: Strong communication skills and a willingness to learn are essential.
- Other info: Be part of a supportive team that champions your potential and offers exciting projects.
The predicted salary is between 25396 - 25396 £ per year.
Overview
The Role
Notice Processing Administrator – Uxbridge – 40 hours per week. £12.21 per hour
- Do you have excellent customer service and administrative skills?
- Are you looking for a change in direction?
- Do you want to learn new skills?
We have an opening for a highly focused person to join our Notice Processing team in Uxbridge. You will be an integral part of the team lending administrative and customer service support to all customers.
This role requires excellent communication skills as you will be dealing with members of the public in various forms including on the phone and via email. You will be processing appeals and dealing with enquiries and complaints.
Keep reading for more information!
Responsibilities
- Dealing with various enquiries and complaints.
- Assisting in appeal processes
- Processing parking fines
- Dealing with unpaid notices
- Being able to work effectively as part of a team
- Being able to keep up with changes in legislation.
- Strong IT skills.
Requirements / Qualifications
- Excellent written and verbal communication skills.
- Excellent attention to detail
- Willingness to learn a subject from a position of zero knowledge.
- Good IT literacy.
- Strong self-motivational skills to ensure deadlines are met
- Ability to work collaboratively with colleagues and be a dynamic team member.
Package
You will receive £25,396.80 per annum for 40 hours per week, Monday- Friday 9am-5pm.
Benefits including Pension, employee discount scheme, 28 days annual leave (includes 8 Bank Holidays). Ongoing training and growth prospects.
How to apply
If this sounds like an opening for you then “apply now” and one of our team will be in touch soon.
Company values
As a market trail blazer in the Parking industry, we pride ourselves on offering tailor-made solutions to our clients. We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business. With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.
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Notice Processing Administrator - Uxbridge employer: APCOA PARKING UK
Contact Detail:
APCOA PARKING UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Notice Processing Administrator - Uxbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on APCOA and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you handle enquiries and complaints.
✨Tip Number 3
Be ready to demonstrate your IT skills! Since this role requires good IT literacy, think of examples where you've used technology effectively in previous roles or situations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds!
We think you need these skills to ace Notice Processing Administrator - Uxbridge
Some tips for your application 🫡
Show Off Your Communication Skills: Since you'll be dealing with the public, make sure your written application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can effectively handle enquiries and complaints.
Attention to Detail is Key: In this role, attention to detail is crucial. When writing your application, double-check for any typos or errors. This shows us that you take pride in your work and can keep up with the details required in processing notices.
Express Your Willingness to Learn: We love candidates who are eager to learn! Make sure to mention your willingness to pick up new skills, especially if you’re starting from scratch. This will resonate well with us as we value growth and development.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at APCOA PARKING UK
✨Know Your Stuff
Before the interview, make sure you understand the role of a Notice Processing Administrator. Familiarise yourself with common enquiries and complaints related to parking fines. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves dealing with the public, practice your verbal and written communication skills. Prepare examples of how you've successfully handled customer service situations in the past. This will demonstrate your ability to communicate effectively, which is crucial for the job.
✨Emphasise Teamwork
Highlight your experience working in teams. Think of specific instances where you collaborated with colleagues to solve problems or improve processes. This will show that you can work well with others, which is essential for this role.
✨Be Ready to Learn
Express your willingness to learn new skills and adapt to changes in legislation. Share any experiences where you've had to pick up new information quickly. This will reassure the interviewer that you're open-minded and ready to grow within the company.
