Mobile Enforcement Officer in Luton

The Role

Mobile Enforcement Officer, Luton Airport

(31.5 hours per week – working 04:00 to 13:00 and 13:00 to 22:00 subject to change – 9 hour shifts). £24,379.20.

We’re looking for a Mobile Enforcement Officer who will be the face of our business, bringing outstanding customer care within the Airport sector.

You’ll join a team that takes a real pride in what they do.

They take pride in their work and most of all, you'll join a company that takes pride in its people.

As a Mobile Enforcement Officer, you will contribute to a passionate and friendly team working in a fast-paced setting.

You’ll get given every chance to progress within a company that invests in its people.

We celebrate individuality, and reward and recognise employees who go beyond the plate.

Could you bring your spark to our Team? Here’s what you need to know before applying.

Your key duties will include

• Monitoring and patrolling the day-to-day operation of all designated car parks in a specialist camera vehicle.

Also, patrol Drop Off zones and other areas as required or specified.

• Issuing PCN’s correctly to all those vehicles in contravention of the advertised conditions of parking in any of those areas.
• Managing traffic through enforcement.
• Maintaining a high visual presence to deter illegal parking and criminal activity.
• Undertaking foot patrols in designated areas to check the validity if staff or other issued permits, issuing PCN’s to those in contravention of instructions.
• Assisting the Service Delivery Manager when required in other area, as requested.
• Being fully familiar with the systems and equipment.
• Carrying out any reasonable duty as requested by a more senior person.
• Complying with company policy and procedures, health and safety law and other relevant legislation.
• Maintaining a standard of attitude and behaviour that will always represent the company in the best possible light.
• Providing a high standard of professional customer service when approached by members of the public.
• Checking the appearance and standards of the car parks and report all faults noted within the car park, on an agreed format.
• Maintaining an auditable schedule of patrol.
• Covering colleagues holiday and sickness.

Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?

Are you able to take initiative and make choices that are right for our customers?

Do you have a desire to succeed in your role?

We are looking for an excellent team player with great communication skills.

Someone who possesses the skills to work under pressure.

So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today.

We'd love to hear from you.

Benefits

• 31.5 hours per week – working 04:00 to 13:00 and 13:00 to 22:00 subject to change – 9 hour shifts
• £24,379.20
• Full Uniform
• Training and development
• Company Pension
• Full UK driving license is essential for this role

With exciting projects and an atmosphere of fostering and support, staff have the chances to fulfil their potential while aiming for excellence in their work.

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