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- Tasks: Patrol streets, assist the public, and enforce parking regulations.
- Company: Join APCOA, a supportive team focused on community impact.
- Benefits: Enjoy up to 28 days holiday, pension, free uniform, and discounts.
- Why this job: Make a difference in your community while enjoying outdoor work.
- Qualifications: Must have excellent customer service skills and a CBT licence.
- Other info: Full training provided with great career progression opportunities.
The predicted salary is between 30000 - 36000 £ per year.
Mobile Civil Enforcement Officer - Lambeth - 42.5 hours per week - £33,150 per annum (£15 per hour!)
Please note a moped license (CBT) is essential for this role.
Do you enjoy working outdoors and helping people? Do you have great communication skills and excellent customer service? Civil Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents and members of the public, while enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at our Lambeth base, with permanent guaranteed hours as a Civil Enforcement Officer.
What can you expect as a Civil Enforcement Officer?
- You will be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- You will be issuing parking tickets but you won’t have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful info and advice.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career.
What will you bring?
- Excellent customer service skills
- CBT licence
- Good spoken and written English
- Full time working hours: 42.5 hours per week, 5 days out of seven, 8.5 hour shifts, Mon-Sun, as per rota.
We believe that working for APCOA is great. We are always thinking of creative ways to give more to our employees.
Benefits:
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
Ideal candidate will have a CBT licence and be willing to go on moped when required. If you’re the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch.
Parking Enforcement Officer - Lambeth in London employer: APCOA PARKING UK
Contact Detail:
APCOA PARKING UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Enforcement Officer - Lambeth in London
✨Tip Number 1
Get to know the company! Research APCOA and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit.
✨Tip Number 2
Practice your communication skills! As a Parking Enforcement Officer, you'll be interacting with the public a lot. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show off your customer service skills! Think of examples from past experiences where you've helped someone out or resolved an issue. This will demonstrate your ability to provide excellent service on the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing the role. Don’t miss out!
We think you need these skills to ace Parking Enforcement Officer - Lambeth in London
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let us know how much you love helping people! Share examples of your customer service skills and how you've made a positive impact in previous roles. We want to see that you genuinely care about the community.
Highlight Your Communication Skills: As a Parking Enforcement Officer, you'll be chatting with the public all day. Make sure to showcase your great communication skills in your application. Use clear and concise language, and maybe even include a brief story where you effectively communicated with someone to resolve an issue.
Mention Your Moped License: Don’t forget to mention your CBT licence! It's essential for this role, so make it stand out in your application. If you have any experience riding a moped, share that too – it shows you're ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it makes the whole process smoother for both you and us!
How to prepare for a job interview at APCOA PARKING UK
✨Know Your Role
Make sure you understand the responsibilities of a Parking Enforcement Officer. Familiarise yourself with the key duties like patrolling, advising the public, and issuing parking fines. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this job is all about helping people, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or helped someone out, as this will demonstrate your ability to handle interactions positively.
✨Prepare for Scenario Questions
You might be asked how you'd handle certain situations on the job, like dealing with an upset member of the public. Practice your responses to these types of questions, focusing on your communication skills and problem-solving abilities. This will show that you're prepared for the challenges of the role.
✨Dress the Part
Even though you'll be working outdoors, it's important to present yourself well during the interview. Dress smartly but comfortably, as this shows respect for the interview process and reflects the professionalism expected in the role.
