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For Companies At a Glance
- Tasks: Patrol London streets, issue parking notices, and ensure public safety.
- Company: APCOA, a reliable company focused on community and teamwork.
- Benefits: Earn £13.85 per hour with flexible hours and accrued annual leave.
- Why this job: Enjoy outdoor work while making London a better place to live.
- Qualifications: Full UK driving license or CBT and excellent customer service skills.
- Other info: Join a diverse team with opportunities for training and career growth.
The predicted salary is between 11 - 16 £ per hour.
The Role
Civil Enforcement Officer - Zero hours contract - London based - £13.85 per hour
Are you looking for a role that offers you full flexibility? Do you have a full UK driving license or CBT? Are you looking for a role where you can spend your time outdoors, making London a better place to live and work? If you answered yes to these questions, then we may have just what you are looking for!
APCOA are looking for Civil Enforcement Officers to work across our South London contracts on a flexible basis. You will be covering sickness, holiday and any other staff shortages as, and when required dependant on your availability. Please note this is a zero hours contract, we will endeavour to ensure you have as many hours as we can on a weekly basis but a minimum number of hours is not guaranteed.
Role Overview
Civil Enforcement Officers are at the heart of the business. You will be an incredibly important part of the community, keeping the roads moving and ensuring public safety. This will include:
- Patrolling public streets and council car parks to issue Penalty Charge Notices.
- Guiding the public on rules and advise about parking provisions.
- Reporting any defects to street furniture, such as signs and road markings.
Who We Are Looking For
- Enjoys working outside, think of all that fresh air and exercise!
- Wants flexible days and hours to suit.
- Wants to join a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service skills and enjoys working with the public.
- Likes to be part of a large diverse team but can work by yourself without too much direction.
- Is resilient, reliable, and conscientious.
Your Skills & Requirements
- You will have excellent customer care skills and be able to converse in a friendly and effective manner.
- Must be available initially for a full week of training.
- Full Driving license or CBT necessary for this role.
Benefits
At APCOA, we are always trying to think of new ways to reward hardworking staff. Some of the benefits on offer to you are:
- £13.85 per hour basic salary
- Flexible hours
- Accrued annual leave dependant on number of hours worked.
- We also provide uniform, employee awards, a discount scheme, and a pension scheme.
Location & Travel
So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then apply now. Please note, this role will be required to travel across the entirety of London as dictated by the business needs. Travel expenses will be paid for travel outside of the successful applicants if they commute outside of their home borough.
Equal Opportunity Statement
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.
Civil Enforcement Officer - Zero Hours - (All London Locations) employer: APCOA PARKING UK
Contact Detail:
APCOA PARKING UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer - Zero Hours - (All London Locations)
✨Tip Number 1
Get to know the company! Research APCOA and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge during the hiring process.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Civil Enforcement Officer and how you'd handle them. This shows you're ready for the job and can think on your feet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining APCOA. Don’t miss out on this opportunity!
We think you need these skills to ace Civil Enforcement Officer - Zero Hours - (All London Locations)
Some tips for your application 🫡
Show Your Flexibility: Since this role is all about flexibility, make sure to highlight your availability in your application. Let us know when you can work and how you can adapt to the needs of the team!
Customer Service Skills Matter: We’re looking for someone who enjoys working with the public, so don’t forget to showcase your customer service experience. Share examples of how you've helped others or resolved issues in the past.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’d be a great fit for the Civil Enforcement Officer role.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your details and can get back to you as soon as possible!
How to prepare for a job interview at APCOA PARKING UK
✨Know the Role Inside Out
Before your interview, make sure you understand what a Civil Enforcement Officer does. Familiarise yourself with the responsibilities like issuing Penalty Charge Notices and guiding the public on parking rules. This will show that you're genuinely interested in the role and ready to contribute.
✨Show Off Your Customer Service Skills
Since this role involves interacting with the public, be prepared to discuss your customer service experience. Think of examples where you've handled difficult situations or provided excellent service. This will demonstrate your ability to communicate effectively and handle challenges.
✨Flexibility is Key
As this is a zero hours contract, highlight your availability and willingness to work flexible hours. Be honest about your schedule and how you can adapt to the needs of the business. This will reassure them that you’re reliable and ready to step in when needed.
✨Dress for Success
Even though the job involves working outdoors, dress smartly for your interview. A neat appearance shows professionalism and respect for the interview process. Plus, it sets a positive tone for your first impression!