At a Glance
- Tasks: Patrol streets, advise the public, and enforce parking regulations.
- Company: Join a supportive team at APCOA in Lambeth.
- Benefits: Up to 28 days holiday, pension, free uniform, and discounts.
- Other info: Full training provided with excellent career progression opportunities.
- Why this job: Enjoy outdoor work while making a positive impact in your community.
- Qualifications: Great customer service skills and a proactive attitude.
The predicted salary is between 33150 - 33150 £ per year.
Salary: £33,150 per annum or £15.00 per hour
Hours: 42.5 hours per week
Location: Lambeth
CBT License Preferred
Do you enjoy working outdoors? Helping people? And have great communication skills? Do you have excellent customer service skills? And enjoy being on the go?
Civil Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents and members of the public while enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at our Lambeth base, with permanent guaranteed hours as a Civil Enforcement Officer.
What can you expect as a Civil Enforcement Officer?
- You’ll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful info and advice.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career!
What will you bring?
- Excellent customer service skills
- Proactive and friendly nature
- Good spoken and written English
- A CBT license is preferred
Full time working hours: 42.5 hours per week, 5 days out of seven, 8.5 hour shifts, Mon‑Sun, as per rota.
Benefits:
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
If you're the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Civil Enforcement Officer – Lambeth in London employer: APCOA PARKING UK
APCOA is an excellent employer for those seeking a dynamic and rewarding career as a Civil Enforcement Officer in Lambeth. With a strong focus on employee development, we offer comprehensive training, generous holiday allowances, and a supportive work culture that encourages growth and success. Join us to enjoy a fulfilling role where you can make a positive impact in your community while benefiting from a range of perks including a workplace pension and employee discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Civil Enforcement Officer – Lambeth in London
✨Tip Number 1
Get to know the company! Research APCOA and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Civil Enforcement Officer, you'll need to interact with the public regularly. Role-play scenarios with friends or family to boost your confidence and ensure you can handle various situations smoothly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the role and even lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about the position and ready to take the next step in your career with us.
We think you need these skills to ace Civil Enforcement Officer – Lambeth in London
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your excellent customer service skills in your application. We want to see how you’ve helped others in the past, so share specific examples that showcase your proactive and friendly nature.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Civil Enforcement Officer role. Mention your passion for working outdoors and helping people, as these are key aspects of the job.
Be Clear and Concise:When writing your application, keep it clear and concise. Use good spoken and written English to communicate your points effectively. We appreciate straightforwardness, so avoid fluff and get straight to the point!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our company culture there!
How to prepare for a job interview at APCOA PARKING UK
✨Know Your Role Inside Out
Before the interview, make sure you understand what a Civil Enforcement Officer does. Familiarise yourself with the responsibilities like patrolling, advising the public, and enforcing parking restrictions. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this position, prepare examples from your past experiences where you've successfully helped customers or resolved issues. Think about how you can demonstrate your proactive and friendly nature during the interview.
✨Practice Your Communication Skills
As a Civil Enforcement Officer, you'll need to communicate effectively with the public. Practise speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Dress for Success
Even though the job involves working outdoors, it's important to dress smartly for the interview. Opt for professional attire that reflects your seriousness about the role. First impressions matter, and looking the part can set a positive tone for the conversation.
