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- Tasks: Lead a team to deliver exceptional customer service at Heathrow Airport during night shifts.
- Company: Join a leading parking management company with a focus on excellence.
- Benefits: Competitive salary of £40,382.16 and opportunities for career growth.
- Why this job: Be part of a dynamic team making a real difference in customer experience.
- Qualifications: Strong communication skills and a full UK driving license required.
- Other info: Enjoy a 4-on/4-off shift pattern for work-life balance.
The predicted salary is between 24229 - 24229 £ per year.
A leading parking management company is looking for a Service Delivery Manager at Heathrow Airport. In this full-time night role, you will manage a team to ensure outstanding customer service.
Responsibilities include:
- Planning staff allocation
- Delivering daily briefings
- Providing first line maintenance for systems
The ideal candidate will possess excellent communication skills and a full UK driving license, with a passion for team motivation and operational excellence.
Salary is £40,382.16 per annum.
Airport Service Delivery Lead - Nights (4-on/4-off) in London employer: APCOA PARKING UK
Contact Detail:
APCOA PARKING UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Service Delivery Lead - Nights (4-on/4-off) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We all know that confidence is key, so rehearse your answers until they feel natural.
✨Tip Number 3
Showcase your passion for operational excellence during interviews. Share specific examples of how you've motivated teams or improved service delivery in past roles. This will set you apart from the competition!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Airport Service Delivery Lead - Nights (4-on/4-off) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service delivery and team management. We want to see how your skills align with the role of Airport Service Delivery Lead, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and operational excellence. We love seeing candidates who can communicate their motivation and fit for the role clearly.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at APCOA PARKING UK
✨Know the Company Inside Out
Before your interview, make sure you research the parking management company thoroughly. Understand their values, mission, and any recent news or developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Service Delivery Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your communication skills and ability to motivate others. Think about specific situations where you’ve improved team performance or resolved conflicts.
✨Prepare for Operational Scenarios
Expect questions related to operational excellence and staff allocation. Be ready to discuss how you would handle various scenarios at the airport, such as managing unexpected staff shortages or ensuring customer service standards are met during peak times.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's approach to staff training or how they measure success in service delivery. This shows that you're not just interested in the job, but also in contributing to the company's growth.
