The Role
Team Leader - Parking Enforcement
Location: Lincoln
Hours: 45 hours per week
Salary: £30,771 per annum
Do you have experience supervising a team?
Do you have good people management skills?
Do you have a full clean, UK manual driving licence?
We are looking for a Parking Enforcement Team Leader to manage a team of Civil Enforcement Officers in Lincolnshire. As a Team Leader, you would be responsible for ensuring operational requirements and service level agreements are met throughout all aspects of the contract.
What will you do?:
- Manage your on-street team of enforcement staff to ensure they are performing their duties.
- Work on-street with your team to ensure staff are effectively deployed.
- Review performance data to ensure contractual conditions are met and implement corrective measures
- Motivate, praise and develop your team
- Ensure KPIs are reliably met by the enforcement team
- Make recommendations to management on service/operational issues
- Set goals, conduct appraisals and ascertain training needs for operational staff
- Maintain and uphold client liaisons.
What will you bring?:
- Experience as a previous civil enforcement officer or previous supervisor experience in a similar industry such as security or facilities.
- Be able to demonstrate team management skills including coaching, training and recruiting
- Experience working within a client facing role with good commercial acumen
- Experience of monitoring KPIs and preparing of reports
- Good written and verbal communication
- Hold a full clean, UK drivers licence.
What is on offer to you?:
- £30,771 per annum
- 28 days holiday per year including Bank Holidays
- Pension scheme
- Training & Development opportunities
- Employee Discount scheme
Experience in being or knowledge of Civil Enforcement Officers and their role is essential for this position.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a inspiring work atmosphere where successes are shared. Staff have the growth prospects to fulfil their potential while aiming for excellence in their work
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Team Leader in Lincoln employer: APCOA PARKING UK
APCOA is an excellent employer for those seeking a flexible role as a Civil Enforcement Officer in High Wycombe, offering a competitive salary of £14.00 per hour and the opportunity to work outdoors while contributing positively to the community. With a focus on employee growth, a supportive work culture, and various benefits including accrued annual leave, uniform provision, and a discount scheme, APCOA ensures that its staff feel valued and rewarded for their hard work. Join a diverse team where your contributions matter and enjoy the flexibility that suits your lifestyle.
