At a Glance
- Tasks: Lead a team at Leeds Bradford Airport, ensuring top-notch customer service and vehicle management.
- Company: Join Park2Travel, a dynamic company focused on excellence and innovation in transportation.
- Benefits: Earn £14.50 per hour with flexible night shifts and a supportive work environment.
- Other info: Exciting opportunity for growth in a diverse and inclusive workplace.
- Why this job: Be a key player in a fast-paced setting while developing your leadership skills.
- Qualifications: Strong leadership, organisational skills, and a full UK driving licence are essential.
The predicted salary is between 30000 - 30000 € per year.
The Role: Reception Team Leader – Leeds Bradford Airport - Nights - £14.50 per hour - 5 months fixed term contract.
PLEASE NOTE A FULL UK DRIVING LICENSE IS ESSENTIAL FOR THIS ROLE.
Are you well-organised? Do you have strong leadership skills? Are you a customer-focused person? If you answered yes, then keep reading!
An exciting opportunity has arisen for a talented Reception Team Leader to play a key role in APCOA and oversee our front desk operations on a fixed term contract. The Reception Team Leader will be responsible for managing a team of drivers, overseeing the moving of vehicles to and from parking spaces and providing a high level of customer service, always maintaining reception standards.
Please note shifts are 4 on - 4 off on a rota basis, working nights 6pm - 6am.
What you'll do:
- Ensuring the correct administrative tasks are completed in a timely and coherent manner.
- Monitoring team performance, vehicle movements and key security.
- Ensuring all Audit requirements are carried out.
- Building robust and beneficial relationships with the client and internal support services.
- Providing excellent customer service and reception duties as required.
- Moving vehicles to various car parks within the customers' grounds as and when requested.
- Ensuring all vehicles are moved carefully, and noting down any existing damage/issues.
- Checking in customers using the pre-book system and allocating vehicles to the correct parking spot.
Could you be our ideal candidate?
You will need:
- Flexibility to work early morning, weekends, and bank holidays.
- Ability to work with minimal guidance and collaboratively.
- High level of attention to detail and accuracy.
- Ability to remain calm and composed under pressure, with a positive and solution-oriented attitude.
- Strong organizational and time management skills, with the ability to prioritize tasks and delegate effectively.
- Excellent communication and interpersonal skills, with the ability to interact professionally with clients, visitors, and staff.
- Full, clean UK driving licence is necessary; any driving experience will be considered an advantage.
Park2Travel is a dynamic and forward-thinking organization dedicated to providing exceptional service in transportation. Pride is taken in our commitment to excellence, innovation, and client satisfaction. As growth continues, a motivated and experienced Reception Team Leader is needed to join the team. You will be an excellent team player with great communication skills and possess the skills to work under pressure.
Do you feel that you can demonstrate these characteristics as well as good organisation and reliability? Please apply today and one of the team will be in touch soon.
Must be 18 or over to apply. APCOA is an equal opportunity employer, celebrating diversity and is committed to creating an inclusive environment for all employees.
Reception Team Leader – Leeds Bradford Airport - Nights employer: APCOA PARKING UK
APCOA is an exceptional employer that values its employees by fostering a dynamic and inclusive work culture at Leeds Bradford Airport. With a commitment to excellence and innovation, we offer competitive pay, flexible shift patterns, and opportunities for personal and professional growth, making it an ideal place for those seeking meaningful employment in the transportation sector.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Leader – Leeds Bradford Airport - Nights
✨Tip Number 1
Get to know the company! Research APCOA and Park2Travel, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Since this role is all about managing a team, think of examples from your past experiences where you've successfully led a group or handled a tough situation. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've gone above and beyond for customers in previous roles. Remember, this job is all about providing excellent service, so let them know you can deliver!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about wanting to join the team at Leeds Bradford Airport.
We think you need these skills to ace Reception Team Leader – Leeds Bradford Airport - Nights
Some tips for your application 🫡
Show Off Your Organisational Skills:Make sure to highlight your organisational skills in your application. We want to see how you manage tasks and keep everything running smoothly, especially since this role is all about overseeing operations at the front desk.
Demonstrate Leadership Experience:Since you'll be managing a team, it's crucial to showcase any leadership experience you have. Share examples of how you've led a team or handled challenging situations, as this will help us see your potential as a Reception Team Leader.
Customer Service is Key:We’re all about providing excellent customer service, so make sure to include any relevant experience in your application. Tell us about times when you went above and beyond for customers, as this will show us you're the right fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at APCOA.
How to prepare for a job interview at APCOA PARKING UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Reception Team Leader. Familiarise yourself with the key tasks mentioned in the job description, like managing a team and ensuring high customer service standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Reception Team Leader, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you motivated your team and maintained high standards, especially under pressure.
✨Demonstrate Customer Focus
Customer service is at the heart of this role. Think of specific instances where you've gone above and beyond for a customer. Be ready to discuss how you would handle difficult situations or complaints, showcasing your problem-solving skills and positive attitude.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
